At a Glance
- Tasks: Lead CRM campaigns and enhance customer engagement through innovative marketing strategies.
- Company: Join Boots, a leading health and beauty retailer with a focus on customer experience.
- Benefits: Enjoy competitive pay, generous discounts, flexible benefits, and professional growth opportunities.
- Other info: Dynamic team atmosphere with opportunities for career advancement.
- Why this job: Make a real impact in a fast-paced environment while developing your marketing skills.
- Qualifications: Experience in marketing and CRM communications, with strong organisational and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready to make a difference?
Join us at Boots as a Value Campaign CRM Specialist in Nottingham, Beeston, where your expertise will help shape our marketing strategies and enhance customer engagement.
Sitting within the Customer Marketing team, you’ll be responsible for developing the marketing plan and managing the delivery of reactive value communications.
Reporting to the CRM Manager, you’ll work cross functionally with internal and external stakeholders, to deliver the best customer communications whilst driving real commercial results.
It’s a busy role that requires a customer focused mind-set, strong communication skills, attention to detail and great organisation.
This role is a 12 month contract and will require a successful candidate to be in the Nottingham office 5 days a week.
What you’ll be doing
- Responsible for creation, ownership and delivery of the CRM plan for both app and email channels from a value communication perspective.
- Manage two marketing assistants, one in email and one in app.
- Working as a member of the wider marketing team to collaborate with key stakeholders to create and respond to briefs based on business objective and need.
- Review and analyse commercial and customer impact to define opportunities.
- Assign KPIs and continually optimise the customer journeys based on KPI result.
- Collaborate with the wider Customer Marketing team to inform the total customer experience.
- Work reactively to facilitate the business asks and work at speed to meet commercial needs.
What you’ll need to have (our must-haves)
- Have a background in marketing, proven experience in CRM digital and printed communications.
- Ideally have line management experience
- Be a creative individual with a customer-first, analytical mind set.
- Have excellent relationship, organisational and communication skills.
- Be flexible, happy to give something a go, and contribute to lots of different work.
- Ability to thrive in a fast-paced environment with multiple moving parts.
Where your brilliance can take you
At Boots, we are committed to your professional growth.
You’ll have opportunities to learn new skills, take on new challenges, and advance your career within our dynamic organisation.
Rewards designed for you
- Boots Retirement Savings Plan (up to 12% company contribution)
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, and much more.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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StudySmarter Expert Advice🤫
We think this is how you could land CRM Specialist in Nottingham
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace CRM Specialist in Nottingham
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Boots UK from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Boots UK specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Boots UK
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Boots UK, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Boots UK you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Boots UK that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Boots UK, so think on your feet and don't hesitate to showcase your creativity!
