At a Glance
- Tasks: Lead operations and enhance customer journeys in East Anglia & Hertfordshire.
- Company: Join Boots Opticians, a trusted brand with a supportive team culture.
- Benefits: Enjoy flexible benefits, generous discounts, and a retirement savings plan.
- Other info: Diversity is valued; we support all applicants with reasonable adjustments.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in opticians store operations and strong coaching abilities required.
The predicted salary is between 40000 - 50000 £ per year.
Contract: Full-time - Permanent
Closing date: 22nd June, 2026
Recruitment Partner: laura.bradley@boots.com
Are you ready to take your career to the next level? Join us at Boots Opticians as a Regional Operations Manager in East Anglia & Hertfordshire! Here at Boots, we believe in building a brilliant environment for our people, empowering them to make a difference for our customers and colleagues every day.
What You’ll Be Doing
As a Regional Operations Manager, you will support the Regional Manager in delivering Operational Excellence. You will develop and lead the Regional plan for Operations, Loss, and the BEST Customer Journey, enhancing the operational skillset across the region. Your role will involve collaborating with support office colleagues on operational plans and assisting in achieving regional and company profit targets.
Key Responsibilities
- Deliver Operations Excellence across the Region.
- Develop and lead the Regional Plan to meet company targets.
- Coach store leaders to reduce variance and meet Operational and Compliance Standards.
- Ensure compliance with contact lens processes and manage ODAC effectively.
- Identify and share best practices across all Regions and within the Company.
What You’ll Need To Have (our Must-haves)
- Recent experience in opticians store operations.
- Strong understanding of operational processes, KPIs, and loss levers in opticians.
- Excellent communication and engagement skills with multiple stakeholders.
- Strong coaching abilities to identify and solve issues effectively.
- Self-motivated and capable of working independently.
It would be great if you also have
- Knowledge of store operating models and clinic scheduling principles.
- Analytical thinking skills to identify trends and improvements.
Rewards designed for you
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.
A Bit About Us
At Boots Opticians, we help everyone see what’s possible, from our customers to our colleagues. We’re a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door. With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. We hope to hear from you soon. Be brilliant with Boots.
Regional Operations Manager - East Anglia and Hertfordshire in Norwich employer: Boots UK
At Boots Opticians, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to excel. As a Regional Operations Manager in East Anglia & Hertfordshire, you will benefit from a comprehensive rewards package, including generous employee discounts and flexible benefits, while enjoying opportunities for professional growth and development within a supportive team environment. Join us in making a meaningful impact on the lives of our customers and colleagues every day.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager - East Anglia and Hertfordshire in Norwich
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We think you need these skills to ace Regional Operations Manager - East Anglia and Hertfordshire in Norwich
Some tips for your application 🫡
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Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Boots UK. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at Boots UK
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at Boots UK. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
