At a Glance
- Tasks: Lead a team to inspire customers with skincare and beauty solutions.
- Company: Join the vibrant No7 Beauty Company, where diversity and inclusion thrive.
- Benefits: Enjoy generous discounts, product allocations, and comprehensive support for your well-being.
- Other info: Embrace a supportive environment with opportunities for personal growth and learning.
- Why this job: Make a real impact in beauty while developing your skills and career.
- Qualifications: Experience in retail management and a passion for makeup and skincare.
The predicted salary is between 30000 - 40000 £ per year.
Exciting No7 Counter Manager role helping customers with skincare and beauty needs. You will be responsible for driving sales and inspiring and motivating your team to achieve and exceed targets. With a love for makeup and skincare, you will delight in creating authentic relationships with customers, delivering a great experience and coaching your team to be the best they can be. You will work onsite and report into the Store Manager or General Manager.
Responsibilities
- Work with your regional manager to create business plans and drive in‑store promotions and No7 offers.
- Lead by example and inspire and motivate your team to achieve and exceed their sales targets.
- Sell products and provide personalised consultations using the latest skincare, makeup and beauty products.
- Ensure your team of advisors delivers the best customer service and builds strong connections so customers keep returning.
- Create a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and celebrating individual and team success.
- Maintain your counter so it is always clean, well‑stocked and beautifully presented.
- Complete the award‑winning 12‑month Skin School development programme.
- Act as an enthusiastic ambassador for the No7 Brand, promoting its heritage, science and technology.
Essential Skills or Experience
- Management or team‑leader experience in a retail or customer‑service setting.
- Demonstrable experience working with business plans and achieving sales targets.
- Ability to inspire and motivate teams to deliver against sales objectives.
- Enjoyment of sales and selling, working alongside your team to meet KPIs.
- Passion for makeup, skincare and the No7 brand.
- Comfortable approaching customers and applying makeup and skincare.
- Excellent communication with a wide variety of people, from team members to regional and store managers.
- Enthusiasm for ongoing learning and development, with the desire to expand makeup and skincare knowledge and share it with customers.
Desirable Skills or Experience
- Counter manager experience specifically.
- Experience coaching teams and reviewing individual and team performance.
Benefits
- Generous employee discount on our own brands and partner businesses.
- Quarterly allocation of No7 products for you to try at home and share insights with customers.
- Certification as a skin expert with CIBTAC (Confederation of International Beauty Therapy and Cosmetology).
- Training to become a No7 Macmillan Beauty Advisor, supporting patients experiencing visible effects of cancer treatment.
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Enhanced maternity/paternity/adoption leave pay and gift card for expectant or adopting parents.
- Access to free 24/7 counselling and support through TELUS Health Employee Assistance Programme.
- Additional benefits such as holiday buying, discounted gym membership, life assurance, activity passes and more.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do. Join us and together we can achieve more.
No7 Business Manager (No7 Bonus) employer: Boots UK
At No7 Beauty Company, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through our award-winning training programmes, including the 12-month Skin School development programme, and generous benefits such as discounts on products, wellness support, and enhanced parental leave. Join us in creating authentic customer relationships while being part of a team that celebrates success and encourages personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land No7 Business Manager (No7 Bonus)
✨Tip Number 1
Get to know the No7 brand inside out! Familiarise yourself with their products, values, and latest promotions. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Connect with current or former No7 employees on LinkedIn or at industry events. They can provide insider tips and might even refer you for the role, giving you a leg up in the application process.
✨Tip Number 3
Practice your sales pitch! Since the role is all about driving sales and inspiring your team, prepare examples of how you've motivated others and achieved targets in the past. This will help you shine during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the No7 team and ready to take that next step in your career.
We think you need these skills to ace No7 Business Manager (No7 Bonus)
Some tips for your application 🫡
Show Your Passion:Let your love for makeup and skincare shine through in your application. We want to see how excited you are about the No7 brand and how you can inspire others with that passion!
Tailor Your Experience:Make sure to highlight your management or team-leader experience in retail or customer service. We’re looking for specific examples of how you've driven sales and motivated your team to hit targets.
Be Authentic:When writing your application, be yourself! We value authenticity and want to know how you build relationships with customers and create a vibrant working environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the No7 team!
How to prepare for a job interview at Boots UK
✨Know Your No7 Products
Before the interview, make sure you’re well-versed in the No7 product range. Familiarise yourself with the latest skincare and makeup lines, as well as any promotions or offers currently running. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As a potential Counter Manager, it’s crucial to demonstrate your ability to inspire and motivate a team. Prepare examples from your past experiences where you successfully led a team to achieve sales targets or improved customer service. Highlighting these skills will show that you’re ready to take on the responsibilities of the role.
✨Prepare for Customer Scenarios
Expect to be asked how you would handle various customer interactions. Think about scenarios where you provided exceptional service or resolved complaints effectively. Practising these responses will help you convey your customer service skills and your ability to build authentic relationships with clients.
✨Emphasise Your Passion for Beauty
Let your enthusiasm for makeup and skincare shine through during the interview. Share personal stories about your experiences with beauty products and how they’ve impacted you. This will not only make you more relatable but also align you with the company’s values and culture.
