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For Companies At a Glance
- Tasks: Assist customers with eyewear solutions and support eye-test activities.
- Company: Join Boots Opticians, a leader in customer care and inclusivity.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits tailored for you.
- Why this job: Make a difference in customers' lives while developing your skills.
- Qualifications: Passion for customer service and eagerness to learn.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.
Role and Responsibilities
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What You’ll Need To Have
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have
- Experience in a retail or clinical environment
Our Benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Newton Mearns employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Newton Mearns
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff about their experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help customers find the right eyewear. Role-play with a friend or family member to boost your confidence in handling different situations.
✨Tip Number 3
Be ready to showcase your passion for learning! During the interview, share examples of how you've developed your skills in previous roles. Boots loves candidates who are eager to grow and improve.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Boots Opticians team. Don’t forget to follow up after your application!
We think you need these skills to ace Optical Assistant in Newton Mearns
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We love candidates who genuinely care about helping others, so share any relevant experiences that showcase this passion!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that align with the job description, like any retail or clinical experience you might have.
Be Yourself: We want to get to know the real you! Use your application to express your personality and what makes you unique. This helps us see how you’d fit into our team and contribute to our inclusive environment.
Apply Through Our Website: Make sure to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our fantastic benefits there!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eye care, different types of eyewear, and the importance of customer service in this role. This knowledge will help you answer questions confidently and show your passion for the job.
✨Showcase Your People Skills
As an Optical Assistant, you'll be interacting with customers all day. Prepare examples of how you've successfully built relationships or resolved issues in previous roles. Highlight your enthusiasm for customer care and your ability to listen and understand customer needs.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Since you'll be working in a retail environment, aim for a polished look that reflects the brand's image. This shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. Asking insightful questions demonstrates your interest in the position and helps you gauge if it's the right fit for you.
