At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and manage store operations.
- Company: Join Boots Opticians, a diverse and inclusive workplace committed to your growth.
- Benefits: Enjoy bonuses, generous discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Customer service experience and a desire to learn and lead.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
What You'll Do
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What You'll Need To Have
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have:
- Experience working in a clinical environment
Our Benefits
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.
What's Next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Assistant Store Manager (Retail) in Mylor Bridge employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail) in Mylor Bridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in customer service and team leadership.
✨Tip Number 3
Show off your skills! During the interview, be ready to share specific examples of how you've led a team or improved customer experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Assistant Store Manager position.
We think you need these skills to ace Assistant Store Manager (Retail) in Mylor Bridge
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to create a great customer journey, just like we do at Boots Opticians!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Assistant Store Manager role. It shows us you’re genuinely interested!
Be Yourself: We value authenticity! Let your personality shine through in your application. Share your passion for leading teams and helping others develop their skills – it’s what we’re all about at Boots Opticians.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people quickly. We can’t wait to hear from you!
How to prepare for a job interview at Boots UK
✨Know Your Customer Service Skills
As an Assistant Store Manager, you'll need to showcase your customer service experience. Think of specific examples where you've gone above and beyond for customers. Prepare to discuss how you can inspire your team to deliver an exemplary customer journey.
✨Demonstrate Leadership Experience
Be ready to talk about your experience in leading or coaching a team. Share stories that highlight your ability to manage diverse skill sets and how you've helped team members grow. This will show that you're not just a manager, but a mentor.
✨Familiarise Yourself with Clinical Activities
Since the role involves clinical activities, brush up on any relevant knowledge you have. If you've worked in a clinical environment before, prepare to discuss your experience with patient pre-screening and accuracy checks. This will demonstrate your readiness for the role.
✨Align with Boots Opticians' Values
Research Boots Opticians' commitment to inclusivity and diversity. Be prepared to discuss how you can contribute to this positive working environment. Showing that you share their values will make you a more appealing candidate.