At a Glance
- Tasks: Help customers with skincare and beauty advice while meeting sales targets.
- Company: Join the iconic No7 Beauty Company, known for innovation and inclusivity.
- Benefits: Generous discounts, product allocations, and career development opportunities.
- Other info: Flexible hours and a supportive team environment await you!
- Why this job: Empower others to feel confident and beautiful while growing your own skills.
- Qualifications: Customer service experience and a passion for beauty trends.
The predicted salary is between 26513 - 30482 £ per year.
The salary for this role is £26,513.19 - £30,482.35 for full time hours depending on location. For part-time hours, the salary will be pro-rata.
No7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs.
Who We Are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone! We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do. Join us and together we can achieve more.
About the Role
Find out from Becky in the video at the bottom of this page what a typical day as No7 Advisor looks like – from engaging with customers to providing personalised beauty consultations, Becky's day is filled with helping people feel confident and beautiful in their own skin. You will work onsite and report into the Assistant Store Manager or Store Manager.
Your main responsibilities will be to:
- Build great relationships with customers and colleagues
- Provide personalised consultations using the latest skincare, make up and beauty products
- Meet your sales targets and tell customers about our No7 offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Share knowledge and tips with your wider store team, creating a vibrant and supportive working environment
- Ensure your counter is beautifully presented to showcase the range of No7 skincare and beauty products
What You’ll Need To Have
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing your part to deliver great team performance
- Love to learn and keep up to date with the latest skincare and beauty trends
- Are comfortable working both on your own and within a team
- Desire to be a proud brand ambassador for No7 and help our customers find the best products for them
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare and beauty products on customers
Career Development
Are you thinking about your future career goals? At No7, you can progress to roles like Counter Manager, Store Leadership, or even join our Support Office. We also offer a 6-month development programme for experienced, high-performing advisors who aspire to grow within the brand. Whilst completion of the programme doesn’t guarantee a leadership role, it’s still an incredible opportunity to help set you up for future success by building skills, boosting confidence, and developing your personal brand.
Our Benefits
- Generous employee discount on our own brands and partner businesses
- Your own quarterly allocation of No7 products for you to try out at home and further share your insights with your customers
- Become a certified skin expert and makeup expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
- 6-month leadership programme for experienced, high-performing advisors to develop skills and confidence
- Boots Retirement Savings Plan
- Discretionary quarterly bonus scheme
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
No7 Advisor in Macclesfield employer: Boots UK
At No7 Beauty Company, we pride ourselves on being an exceptional employer that champions diversity, equity, and inclusion while empowering our employees to be their authentic selves. With a vibrant work culture, generous employee benefits including discounts, product allocations, and comprehensive training programmes, we offer meaningful career growth opportunities for our No7 Advisors in a supportive environment. Join us in creating beauty for everyone and enjoy the chance to develop your skills and advance your career within our iconic brands.
StudySmarter Expert Advice🤫
We think this is how you could land No7 Advisor in Macclesfield
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Boots UK, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Boots UK!
We think you need these skills to ace No7 Advisor in Macclesfield
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Boots UK, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Boots UK and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Boots UK that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Boots UK
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
