Risk and Compliance Specialist in London

We are looking for a Risk and Compliance Specialist to join our growing team at Boots Digital Health based at either our London office in Islington or from the Boots HQ in Nottingham on a full‐time basis. Part‐time and flexible working requests will be considered.

About the Role

You will report into the Compliance Manager at Boots Digital Health and take the lead on risk management. You will support all departments within Boots Digital Health and provide organisation‐wide support for compliance requirements and help administer compliance matters. You will understand the role that risk and compliance plays in underpinning the high‐quality digital healthcare that Boots Digital Health provides while still grasping the daily operational realities of providing care.

Key Responsibilities

• Ensuring risk registers across the business are regularly reviewed and kept up to date.
• Work to bring a level of calibration of different risk scoring across areas and flow risks up and down from department to corporate register, assist with scoring and monitoring and tracking of actions.
• Preparation of concise reports and presentations on the status of and updates regarding our compliance position for the senior leadership team and other relevant groups.
• Research and monitor changes in the compliance landscape, particularly with our regulators (CQC, GPhC, GMC, NMC, MHRA, RQIA).
• Undertake quality audits to monitor and manage compliance to standard, ensuring that actions are effectively tracked and managed to completion; raising non‐compliance to management as appropriate.
• Manage data compliance requests, such as SARs and erasure requests promptly and in accordance with the SOP.
• Complete ad‐hoc risk and compliance tasks relating to all areas of the business.
• Assist staff in the completion of Data Impact Assessments, where necessary.
• Review and assist with the drafting of policies and SOPs.
• Manage the administration of policy reviews, updates and approvals to ensure all are completed within appropriate timescales.

What You'll Need To Have

• Solid experience providing corporate risk and compliance administration.
• Provide risk and compliance reports at Executive/Board level.
• Strong written and verbal communication skills.
• Able to build strong relationships with colleagues in departments across the whole organisation.
• Perform within tight time constraints and develop/improve on current processes.
• Able to prioritise requested tasks.
• Experience of compliance and quality audits.
• Ability to make clear suggestions for improving processes and procedures.

It Would Be Great If You Also Have

• Experience in a tech start/scale‐up risk and compliance.
• Experience or knowledge of the NHS, healthcare or healthtech industry risk and compliance.
• Risk qualifications such as IRM Certification would be preferred.

Our Benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

When a role is advertised as full‐time, we are open to discussing part‐time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a pre‐employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‐by‐case basis.