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- Tasks: Provide exceptional support to patients and collaborate with clinical teams.
- Company: Leading healthcare retail company with a positive and inclusive culture.
- Benefits: Employee discounts, retirement savings plan, and hybrid working options.
- Why this job: Join a dynamic team making a real difference in patient care.
- Qualifications: Experience in customer support and strong communication skills.
- Other info: Enjoy a supportive environment with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare retail company is looking for a Customer Support Team Specialist to join their Boots Online Doctor team. This full-time role offers hybrid working in Islington, combining in-office and remote days. The successful candidate will provide exceptional support to patients and collaborate with clinical teams.
Key requirements include:
- Solid experience in customer support
- Strong communication skills
- A proactive approach to problem-solving
A positive and inclusive working environment is fostered, with various employee benefits including discounts and a retirement savings plan.
Patient Support Specialist - Hybrid (Online Doctor) in London employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Support Specialist - Hybrid (Online Doctor) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. We should focus on how our experience aligns with providing exceptional patient support and collaborating with teams.
✨Tip Number 3
Show off our problem-solving skills! Think of examples where we’ve tackled customer issues head-on. This will demonstrate our proactive approach and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the Boots Online Doctor team.
We think you need these skills to ace Patient Support Specialist - Hybrid (Online Doctor) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer support experience and communication skills. We want to see how you've tackled challenges in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining the Boots Online Doctor team and how your proactive approach can benefit us.
Showcase Your Problem-Solving Skills: In your application, give us a sneak peek into how you’ve solved problems in previous roles. We love candidates who can think on their feet and come up with creative solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Boots UK
✨Know the Company Inside Out
Before your interview, take some time to research the healthcare retail company and its Boots Online Doctor team. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Support Experience
Be ready to discuss your previous customer support roles in detail. Prepare specific examples of how you've handled challenging situations or provided exceptional service. Highlight your communication skills and proactive problem-solving approach, as these are key for the Patient Support Specialist position.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the tools they use, or how they measure success in the role. This shows that you're engaged and serious about finding the right fit for both you and the company.
✨Emphasise Team Collaboration
Since this role involves working closely with clinical teams, be prepared to discuss your experience in collaborative environments. Share examples of how you've worked with others to achieve common goals, and express your enthusiasm for contributing to a positive and inclusive workplace.
