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For Companies At a Glance
- Tasks: Assist customers with eye-wear solutions and support eye-test activities.
- Company: Join the inclusive team at Boots Opticians, a leader in customer care.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a difference in customers' lives while developing your skills in a dynamic environment.
- Qualifications: Passion for customer care and enthusiasm for learning; retail experience is a plus.
- Other info: Flexible working options available; we embrace diversity and inclusivity.
The predicted salary is between 24000 - 36000 ÂŁ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the preâscreening activities of an eyeâtest through to helping our customers find the perfect eyeâwear solution for them â no two days will be the same.
Role responsibilities
- Order, dispense and collect glasses and contact lenses
- Support with eyeâtests and preâscreening activities
- Provide afterâcare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What You'll Need To Have
Essential skills or experience:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Our Benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and NonâClinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24â/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What's Next
If your application is successful, you'll be invited to an inâstore interview within the next 14 days. Where a role is advertised as fullâtime, we are open to discussing partâtime and jobâshare options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in London employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Optical Assistant in London
â¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
â¨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts better and boost your confidence when itâs time to shine in front of the hiring team.
â¨Tip Number 3
Show off your customer care skills! Since the Optical Assistant role is all about building relationships with customers, think of examples from your past experiences where youâve gone above and beyond for someone. Share these stories during your interview to highlight your passion for customer service.
â¨Tip Number 4
Donât forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. Itâs a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Optical Assistant in London
Some tips for your application đŤĄ
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application: Donât just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that align with the job description, like any retail or clinical experience you have.
Be Yourself: At StudySmarter, we value authenticity. Let your personality shine through in your application. Share your story and what makes you unique, as weâre looking for individuals who will fit into our inclusive environment.
Apply Through Our Website: Make sure to apply directly through our website for the best chance of success. Itâs the easiest way for us to receive your application and keep track of it, plus youâll find all the info you need about the role there!
How to prepare for a job interview at Boots UK
â¨Know Your Stuff
Before heading into the interview, make sure you understand the role of an Optical Assistant. Familiarise yourself with the basics of eye care, the products you'll be dealing with, and the services offered at Boots Opticians. This knowledge will help you answer questions confidently and show your enthusiasm for the position.
â¨Showcase Your Customer Care Skills
As an Optical Assistant, customer interaction is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. Whether itâs in retail or another service role, demonstrating your passion for customer care will resonate well with the interviewers.
â¨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
â¨Be Yourself
Boots Opticians values inclusivity and authenticity. Donât be afraid to let your personality shine through during the interview. Being genuine can help build rapport with the interviewers and make you a memorable candidate.
