At a Glance
- Tasks: Lead a team to inspire customers with skincare and beauty products while driving sales.
- Company: Join Boots UK, a leader in beauty with a commitment to innovation and sustainability.
- Benefits: Enjoy generous discounts, flexible benefits, and a supportive work environment.
- Other info: Complete a 12-month development programme and become a certified skin expert.
- Why this job: Be part of a vibrant team that empowers you to grow and connect with customers.
- Qualifications: Experience in retail management and a passion for beauty and skincare.
The predicted salary is between 30000 - 40000 £ per year.
Exciting No7 Counter Manager role helping customers with skincare and beauty needs. You will be responsible for driving sales and inspiring and motivating your team to achieve and exceed targets. With a love for makeup and skincare, you will delight in creating authentic relationships with customers, delivering a great experience and coaching your team to be the best they can be.
Who We Are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone! We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do. Join us and together we can achieve more.
About The Role
You will work onsite and report into the Store Manager or General Manager.
Responsibilities
- Work with your regional manager to create business plans and drive in-store promotions and No7 offers.
- Lead by example and inspire and motivate your team to achieve and exceed their sales targets and goals.
- Get stuck in selling products and providing personalised consultations using the latest skincare, make up and beauty products.
- Ensure your team of advisors provides the best customer service and creates strong connections so that they keep coming back.
- Create a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and tips and celebrating individual and team success.
- Make sure your counter is always clean, well-stocked and beautifully presented to showcase the range of No7 skincare and beauty products.
- Complete our award-winning 12-month Skin School development programme.
- Be an enthusiastic ambassador for the No7 Brand – we’re proud of our heritage and the cutting‑edge science and technology behind our products and we want you to be too.
What You’ll Need To Have
- Management or team leader experience in a retail or customer service setting.
- Demonstrable experience working with business plans and achieving sales targets.
- Ability to inspire and motivate teams to deliver against sales objectives.
- Enjoy sales and selling – you will work alongside your team to meet your KPIs.
- A passion for makeup, skincare and the No7 brand.
- Comfortable approaching customers and applying make‑up and skincare.
- Able to communicate with a wide variety of people from your team to customers to regional and store managers.
- Enthusiasm for your ongoing learning and development journey – the desire and motivation to expand your makeup and skincare knowledge and share this with customers is a must.
It would be great if you also have
- Counter manager experience specifically.
- Experience coaching teams and reviewing individual and team performance.
Our Benefits
- Generous employee discount on our own brands and partner businesses.
- Your own quarterly allocation of No 7 products for you to try out at home and further share your insights with your customers.
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
- You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment.
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards.
What’s Next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to attend an in-store interview. Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
No7 Counter Manager in London employer: Boots UK
Boots UK is an exceptional employer, offering a vibrant work culture that prioritises diversity, equity, and inclusion. As a No7 Counter Manager, you will benefit from generous employee discounts, a comprehensive training programme, and opportunities for personal growth, all while working in the heart of Greater London. Join us to inspire your team and create meaningful connections with customers in a supportive environment that celebrates success.
StudySmarter Expert Advice🤫
We think this is how you could land No7 Counter Manager in London
✨Tip Number 1
Get to know the No7 brand inside out! Familiarise yourself with their products, values, and latest promotions. This way, when you walk into that interview, you can show your passion and knowledge, making a great impression.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell No7 products to customers. Role-play with a friend or in front of the mirror. The more comfortable you are with selling, the more confident you'll be during your interview.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated teams in the past. Whether it’s through coaching or celebrating successes, make sure you highlight your ability to inspire others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest roles and updates directly from us at StudySmarter.
We think you need these skills to ace No7 Counter Manager in London
Some tips for your application 🫡
Show Your Passion:Let your love for makeup and skincare shine through in your application. Share specific experiences that highlight your enthusiasm for the No7 brand and how it aligns with your personal values.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. Highlight your management experience and any achievements related to sales targets to catch our eye!
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share stories that showcase your ability to connect with customers and inspire your team.
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Boots UK
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with No7’s range of skincare and beauty products. Understand their unique selling points and be ready to discuss how they can benefit customers. This will show your passion for the brand and your ability to provide personalised consultations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully motivated and inspired a team in previous roles. Think about specific situations where you’ve driven sales or improved customer service. This will demonstrate your management experience and your ability to lead by example.
✨Practice Your Customer Interaction
Since this role involves a lot of customer engagement, practice how you would approach customers and offer consultations. Role-play scenarios with a friend or family member to build your confidence in applying makeup and skincare products while providing excellent service.
✨Emphasise Your Passion for Beauty
During the interview, let your enthusiasm for makeup and skincare shine through. Share your personal experiences with No7 products and how they’ve impacted your beauty routine. This will help you connect authentically with the interviewers and show that you’re genuinely invested in the role.