Assistant In-Store Creative Design Manager, Boots UK in London

The In-Store Creative Design team is responsible for delivering in-store solutions for new customer experience propositions by store format. Creating engaging, functional and brand aligned retail environments that enhance the customer experience and drive commercial performance. The role focuses on assisting with concept development, design documentation and store rollout activity, while also developing technical, creative and commercial skills within a fast-paced environment.

Key Responsibilities

• Creation of in-store creative briefs through to delivery of design intent concepts, in line with business objectives and customer insights.
• Work closely with subject matter experts (both internal and external) to deliver practical designs - reviewing operational, commercial and accessibility requirements, within budget.
• Review of basic creative design drawings, including plans, elevations, and on-shelf displays.
• Present design concepts clearly and confidently to stakeholders.
• Support in translating the creative intent into communication, merchandising, layout and design development briefs.
• Managing the design and development of on-shelf display aids directly with our external agencies.
• Brief and liaise with internal visualiser to achieve wider sign off for bespoke/new store concepts.
• Support prototype build reviews & attend site review, supplier meetings and design reviews where appropriate.
• Work within critical paths and costs in line with project plans and support creation of PINS reports.
• Assist in reviewing stores and trials post launch to capture learnings and feedback.
• Support the approval of 3rd party brand designs across the store, including our premium brands (which includes relationship building with our key partners).
• Maintain design documentation and standards.
• Learn and apply basic principles of retail design and spatial storytelling.
• Be curious about retail trends, sustainability and customer behaviour.
• Day-to-day tasks including updating project PINS and raising POs.

What You’ll Need To Have

• Good communication skills, with the ability to express ideas through both written and oral communication to either individuals or groups.
• Strong visual and organisational skills.
• Have some experience and knowledge of design processes, from creation of a brief to managing a concept into reality.
• Ability to work well with others across different teams and build relationships. Holding others to account and able to deal with challenging conversations, escalating where expectations are not met.
• Ability to collaborate with and lead external agencies and brands, with experience in project management, managing critical paths and costs in line with project plans while managing stakeholders in line with expectations.
• Able to work at pace to deliver business plans right first time in line with critical dates and within budget.
• Understand our customers' needs ensuring we can continue to develop and innovate the customer experience for the future. With an awareness of customer, market changes and industry best practice, and a passion for retail design.
• A proactive, creative thinker who focuses on future thinking whilst keeping processes simple.
• Have a basic understanding of fixtures, fittings, constructions and materials.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

Our Benefits

• Boots Retirement Savings Plan.
• Discretionary annual bonus.
• Generous employee discounts.
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.

What’s Next

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you’ll be notified by email.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.