At a Glance
- Tasks: Engage with customers, provide beauty consultations, and meet sales targets.
- Company: Join Liz Earle, a brand rooted in natural beauty and customer care.
- Benefits: Enjoy flexible working, generous discounts, and a personal pension scheme.
- Other info: Flexible hours available, including job shares and reduced hours.
- Why this job: Be part of a supportive team that values diversity and empowers you to shine.
- Qualifications: Previous customer service experience and a passion for skincare are preferred.
Job Description
The hourly rate for this role is £12.98 - £13.81 depending on location.
Being a Liz Earle Customer Advisor is an exciting role where you\'ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty, and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These principles guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values remain the same today, and there\'s never been a more exciting time to join us.
About the role
Discover from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. Your day will involve engaging with customers, providing personalised beauty consultations, and helping people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report to the Counter Manager. Your main responsibilities will include:
- Building great relationships with customers and colleagues
- Providing personalised consultations and skin services
- Meeting sales targets and informing customers about our offers and promotions
- Completing our 12-month Skin School development programme
- Ensuring your counter is beautifully presented to showcase Liz Earle products
We offer a range of benefits beyond salary, including flexible working options. Please note, salary estimates on third-party sites are not endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who we are
Five iconic brands make up No7 Beauty Company: No7, Liz Earle, Soap & Glory, Botanics, and Sleek MakeUP. We are committed to creating the best in beauty for everyone, with a focus on scientific innovation, environmental sustainability, and social responsibility.
We are an equal opportunity employer that values diversity, equity, and inclusion. We empower our employees to be their authentic selves. Join us and achieve more together.
What\'s next?
If this sounds like the perfect role for you, we look forward to receiving your application. Successful candidates will be invited for an in-store interview within 14 days.
We are open to flexible working arrangements, including job shares and reduced hours. Reasonable adjustments are available during the application and interview process to support you.
Vacancy Details
Location: Derby, Derbion Shopping Centre
Hours: 22.5 hours per week, including weekends, shifts between 8:30 am and 8:00 pm
Start: As soon as possible, with flexibility to meet customer needs
Responsibilities
- Welcoming each customer with empathy and understanding
- Meeting sales targets and contributing to team performance
- Keeping up-to-date with skincare trends
- Working independently and as part of a team
- Being a proud brand ambassador for Liz Earle
Preferred Experience
- Previous customer service experience
- Experience using skincare products on customers
Benefits
- Up to 75% employee discount on Liz Earle products
- Store discount at Boots or John Lewis
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Certification as a skin expert with CIBTAC
- Generous holiday allowance that increases with service
- Personal Pension Scheme
Liz Earle - Customer Advisor in Nottingham employer: Boots UK
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions teamwork and personal growth. Our commitment to employee development is evident through our 12-month Skin School programme, alongside generous benefits such as up to 75% discount on products and flexible working arrangements. Join us in Derby at the Derbion Shopping Centre, where you can make a meaningful impact while helping customers feel confident in their beauty journey.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in Nottingham
✨Tip Number 1
Familiarise yourself with Liz Earle's product range and their unique selling points. Understanding the brand's heritage and values will help you connect with customers and demonstrate your passion for natural beauty during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family about skincare products. This will help you build confidence in providing personalised consultations and responding to customer queries effectively.
✨Tip Number 3
Stay updated on current skincare trends and popular products. Being knowledgeable about the latest in beauty will not only impress your potential employers but also enable you to offer informed advice to customers.
✨Tip Number 4
Showcase your teamwork abilities by discussing past experiences where you've collaborated successfully with others. Liz Earle values being 'One Team', so highlighting your ability to work well with colleagues will be beneficial during the interview process.
We think you need these skills to ace Liz Earle - Customer Advisor in Nottingham
Some tips for your application 🫡
Understand the Brand:Familiarise yourself with Liz Earle's values and heritage. Highlight your passion for natural beauty and customer service in your application to show that you align with their principles.
Tailor Your CV:Make sure your CV reflects relevant customer service experience and any knowledge of skincare products. Use specific examples to demonstrate how you've successfully engaged with customers in the past.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the brand. Mention how you embody the 'We Care More, We Never Settle, We Are One Team' ethos and how you can contribute to the team.
Prepare for the Interview:If selected for an interview, be ready to discuss your approach to customer service and how you would handle various scenarios. Research common skincare trends and be prepared to share your thoughts on them.
How to prepare for a job interview at Boots UK
✨Know the Brand Inside Out
Before your interview, make sure you research Liz Earle's history, values, and product range. Understanding their commitment to natural beauty and customer experience will help you align your answers with their ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experiences where you've successfully engaged with customers. Highlight how you built relationships and provided personalised service, as this is crucial for a Customer Advisor role.
✨Demonstrate Passion for Skincare
Be ready to discuss your knowledge of skincare trends and products. Showing genuine enthusiasm for beauty and skincare will resonate well with the interviewers and reflect your suitability for the role.
✨Emphasise Teamwork and Collaboration
Since Liz Earle values being 'One Team', share experiences that illustrate your ability to work collaboratively. Discuss how you contribute to team success and support your colleagues in achieving common goals.
