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- Tasks: Inspire your team and provide personalised skincare consultations to customers.
- Company: Join the renowned Liz Earle brand with a focus on beauty and confidence.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and a bonus scheme.
- Why this job: Make a real difference in customers' lives while developing your skincare expertise.
- Qualifications: Experience in leading teams and outstanding customer service skills required.
- Other info: Become a certified skin expert and enjoy excellent career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Overview
shopping experience to all customers, a counter manager\’s day is filled with helping their people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:
Responsibilities
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalised consultations and skin services
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
- Complete our award-winning 12-month Skin School development programme.
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets and review individual and team performance
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
- Experience using skincare products on customers
Qualifications
- Experience leading and motivating a team to inspire performance and development
- Outstanding customer service with the ability to welcome and understand customers at all times
- Ability to work with business plans, achieve sales targets and review performance
- Enthusiasm for ongoing learning and expanding skincare knowledge
- Experience using skincare products on customers
Benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday entitlement that increases with length of service
- Personal Pension Scheme
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Liz Earle - Counter Manager employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Counter Manager
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products and values, so you can chat confidently about them during interviews. This shows your passion for skincare and makes you stand out as a candidate.
✨Tip Number 2
Practice your people skills! Since you'll be inspiring and motivating a team, think of examples from your past experiences where you've successfully led a group or provided outstanding customer service. Share these stories to showcase your leadership style.
✨Tip Number 3
Don’t just apply; engage! Reach out to current employees on LinkedIn or social media to learn more about the company culture. This not only helps you prepare but also shows your genuine interest in being part of the Liz Earle family.
✨Tip Number 4
Be ready to discuss your sales strategies! Think about how you would create business plans and drive promotions. Prepare some ideas to share during your interview, demonstrating that you’re proactive and ready to hit those targets.
We think you need these skills to ace Liz Earle - Counter Manager
Some tips for your application 🫡
Show Your Passion for Skincare: When you're writing your application, let your love for skincare shine through! Share your experiences with Liz Earle products and how they’ve made a difference in your life. We want to see that enthusiasm!
Highlight Your Leadership Skills: As a Counter Manager, you'll be inspiring a team, so make sure to showcase any leadership experience you have. Talk about how you've motivated others and achieved targets together. We love seeing teamwork in action!
Personalise Your Application: Don’t just send a generic application. Tailor it to us by mentioning specific aspects of the job description that excite you. Show us why you’re the perfect fit for our Liz Earle counter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Boots UK
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle's product range and their benefits. Being able to discuss specific products and how they can help customers will show your passion and expertise.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team to exceed targets or provided constructive feedback. This will demonstrate your ability to inspire and support others, which is key for a Counter Manager role.
✨Customer Service is Key
Be ready to share your experiences in delivering outstanding customer service. Think of specific instances where you went above and beyond for a customer. This will highlight your empathy and understanding, which are crucial for creating a welcoming environment.
✨Plan for Success
Come prepared with ideas for business plans and in-store promotions. Show that you can think strategically about achieving sales targets. Discussing your vision for the counter will impress the interviewers and demonstrate your proactive approach.