At a Glance
- Tasks: Assist customers with eye-wear solutions and support eye-tests in a vibrant store environment.
- Company: Join Boots Opticians, a leading name in the retail health sector.
- Benefits: Enjoy flexible benefits, generous discounts, and career development opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills in optics.
- Qualifications: Passion for customer care and eagerness to learn are essential.
- Other info: Inclusive workplace with opportunities for personal growth and support.
The predicted salary is between 24000 - 36000 ÂŁ per year.
About the Role
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eye‑wear solution for them – no two days will be the same.
Responsibilities
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre‑screening activities
- Provide after‑care support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
Training & Development
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry‑leading “Step Into Optics” training programme. This programme includes both workshop‑based learning and practical “on the job” experience.
What You’ll Need To Have
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What’s Next
If your application is successful, you’ll be invited to an in‑store interview in the next 14 days. Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Liverpool employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer care and your enthusiasm for learning.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, especially in a customer-facing role like an Optical Assistant. Show them you’re ready to represent the brand!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Optical Assistant in Liverpool
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific responsibilities from the job description and explain how your experience aligns with them. This shows us you’re genuinely interested in the position.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your story and what drives you to work in optics. This helps us get a sense of who you are beyond your qualifications.
Apply Through Our Website: Make sure to apply through our official website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eye care, glasses, and contact lenses. This knowledge will help you answer questions confidently and show your passion for customer care.
✨Showcase Your People Skills
As an Optical Assistant, you'll be interacting with customers all day. Prepare examples of how you've built relationships in previous roles. Think about times when you listened to a customer's needs and provided a solution that made them happy.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice greeting customers, explaining products, or handling complaints. This will demonstrate your ability to engage with customers and handle real-life situations effectively.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training programme or opportunities for personal development. This shows your enthusiasm for learning and commitment to growing within the company.