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For Companies At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy bonuses, discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Passion for customer care and a desire to learn.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same. You will be based in store and report to the store manager.
What You’ll Need To Have
- Passion for customer care
- Desire to learn
It Would Be Great If You Also Have
- Worked in a retail or clinical environment
Responsibilities
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s Next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Consultant - Foundation in Leatherhead employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Consultant - Foundation in Leatherhead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your passion for customer care and your desire to learn, which are key for the Optical Consultant role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional and approachable. First impressions matter, especially in a customer-facing role like this one.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Optical Consultant - Foundation in Leatherhead
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you’ve gone the extra mile for a customer, as this will resonate with us at Boots Opticians.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the Optical Consultant role. We want to see how your background fits with our team and the responsibilities outlined in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what you bring to the table. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures it reaches the right people quickly and helps us keep track of all applications efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Before the interview, make sure you understand the role of an Optical Consultant. Familiarise yourself with the products and services offered by Boots Opticians, especially eyewear solutions. This will help you answer questions confidently and show your passion for customer care.
✨Showcase Your People Skills
As a Retail Assistant, building relationships with customers is key. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. This will demonstrate your ability to listen and understand their needs.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice how you would greet a customer, assist them with pre-screening activities, or handle a complaint. This will help you feel more comfortable and showcase your practical skills in a real-world context.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team culture or career development opportunities at Boots Opticians. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.
