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- Tasks: Engage with customers, assist in eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a difference in customers' lives while learning in a dynamic retail environment.
- Qualifications: Passion for customer care and a desire to learn.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 22000 - 26000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.
You Will Also Be Involved In:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to store manager.
What You’ll Need To Have:
- Passion for customer care
- Desire to learn
It Would Be Great If You Also Have:
- Worked in a retail or clinical environment
Our Benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Eyewear Consultant – Eye Care & Frame Expert in Kirkintilloch employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Eyewear Consultant – Eye Care & Frame Expert in Kirkintilloch
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This way, you can show off your passion for customer care and how you fit into their culture.
✨Tip Number 2
Practice your people skills! As an Eyewear Consultant, you'll be all about building relationships with customers. Role-play with a friend or family member to get comfortable with greeting customers and understanding their needs.
✨Tip Number 3
Be ready to showcase your learning attitude! Boots is keen on developing your knowledge through their training programme. Share examples of how you've embraced learning in the past, whether in retail or other experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Boots Opticians. Don’t miss out!
We think you need these skills to ace Eyewear Consultant – Eye Care & Frame Expert in Kirkintilloch
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your passion for customer care. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Eyewear Consultant role. Mention specific skills or experiences that relate to the job description, like working in retail or clinical environments.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your unique story and what makes you a great fit for our team at Boots Opticians. Remember, we’re looking for genuine individuals who can build relationships with our customers.
Apply Through Our Website: Make sure to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and keep track of it. Plus, you’ll find all the details you need about the role and our amazing benefits there.
How to prepare for a job interview at Boots UK
✨Know Your Products
Familiarise yourself with the different types of eyewear and lenses available. Being able to discuss the benefits of various products will show your passion for customer care and help you connect with customers during the interview.
✨Practice Active Listening
During the interview, demonstrate your ability to listen and understand needs by asking clarifying questions. This skill is crucial for a Retail Assistant, as you'll need to build relationships with customers and find the right solutions for them.
✨Show Enthusiasm for Learning
Express your eagerness to participate in the 'Step Into Optics' training programme. Highlight any previous experiences where you've successfully learned new skills or adapted to new environments, as this will align with the company's focus on development.
✨Prepare for Scenario Questions
Think about how you would handle specific situations, such as a difficult customer or a product issue. Practising these scenarios will help you articulate your problem-solving skills and customer service approach effectively during the interview.