Seasonal Customer Advisor in Ilford

The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. This is a weekly paid role. Ready to make someone's day this Christmas? Join Boots as a Seasonal Customer Advisor and be part of something special. The festive season at Boots is one of the busiest and most exciting times of the year, and we're looking for enthusiastic people to help create brilliant experiences for our customers when it matters most.

What you’ll be doing

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

What you’ll need to have (our must-haves)

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused - enjoys talking to people and helping customers have a great experience.
• Team player - supports others and cares about team success.
• Operations ready - comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude - sees what needs doing and takes ownership.
• Resilient - stays positive and focused during busy periods.
• Energy and stamina - keeps energy high throughout long, active shifts.
• Confident asking questions - asks for help when needed to get things right.
• Comfortable with technology - learns new systems and confidently uses handheld devices, tills and self-checkouts. Previous experience in a retail or customer-facing environment.
• Familiarity with Boots products and services., We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week; To be eligible for this role, you must be able to provide NVQ level 2 or UK equivalent qualifications; This role requires a minimum of 6 months optical experience; We are looking for candidates who can travel to different stores across a geographical area; This role includes evening shifts; This role includes weekend shifts; This role includes night shifts; We can only consider candidates who are over 18 due to age restrictions for this role; To be eligible for this role, you must hold a full, valid UK drivers license

Rewards designed for you

• Generous employee discount across Boots and our partner brands
• Discounts at nationwide retailers
• 24/7 counselling and wellbeing support through our Employee Assistance Programme

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What's next? Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. We hope to hear from you soon. Be brilliant with Boots.