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For Companies At a Glance
- Tasks: Support health and wellness brands, providing expert advice and customer service.
- Company: Join Boots, a diverse and inclusive employer committed to wellbeing.
- Benefits: Earn £13.56 to £15.59 per hour with full training provided.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Make a real difference in customers' lives while developing your sales skills.
- Qualifications: Passion for health and wellness; no experience needed!
The predicted salary is between 28000 - 32000 £ per year.
About the role
The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London. No previous experience required and full training will be provided. This Health and Wellness Sales Advisor role combines expert product knowledge with customer service skills to drive sales and help customers find products that improve their wellbeing.
Responsibilities
- Support all health and wellness brands, giving unbiased advice to ensure customers receive the best experience.
- Use open questions to understand customer needs and offer holistic healthcare solutions, including in‑store and Online Doctor services, referring to dispensary or pharmacist as needed.
- Use sales and communication skills daily to connect with customers and support their diverse health needs.
- Maintain a sales focus while working as part of a team; commission structure is not competitive.
- Support the Health and Wellness Training Programme to maintain NVQ2 level knowledge.
- Ensure shelves remain well stocked, clean, and tidy throughout the day.
Essential Skills and Experience
- Enthusiasm and passion for health and wellness.
- Warm, approachable manner and confidence to initiate conversations with customers.
- Ability to put customers at ease, especially when discussing sensitive or graphic healthcare needs.
- Self‑motivated, sales‑driven, and focused on delivering a great customer experience.
- Team player who contributes to team and store success.
- Digitally savvy and comfortable embracing technology and omni‑channel offering.
- Proactive approach to learning about new products and services.
- Prepared to complete a Healthcare Training Programme (NVQ2).
Desirable Skills
- Experience working towards sales targets.
- Experience in a healthcare or wellness setting.
Equal Opportunity Employer Statement
We are proud to be an equal opportunity employer. Boots is committed to diversity and inclusion and welcomes applicants from all backgrounds. Applicants may be required to complete a DBS, PVG, or Access NI Check depending on location. Boots is a Ban the Box employer and will consider the suitability of applicants with prior convictions on a case‑by‑case basis.
Health & Wellness Specialist in Ilford employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health & Wellness Specialist in Ilford
✨Tip Number 1
Get to know the company! Research Boots and their health and wellness products. This will help you connect with customers and show your enthusiasm during interviews.
✨Tip Number 2
Practice your communication skills. Role-play with a friend or family member to get comfortable initiating conversations about health and wellness topics. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show off your passion for health and wellness! Share personal stories or experiences that highlight your interest in the field. This can really resonate with interviewers and set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and tech-savvy, which is exactly what we’re looking for!
We think you need these skills to ace Health & Wellness Specialist in Ilford
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for health and wellness shine through in your application. We want to see that you genuinely care about helping others improve their wellbeing, so share any personal experiences or interests related to this field.
Tailor Your Application: Make sure to customise your application to highlight how your skills align with the role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you can contribute to our team.
Be Yourself: We love authenticity! Don’t be afraid to let your personality come through in your writing. A warm and approachable tone will resonate well with us, especially since customer interaction is key in this role.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to read it!
How to prepare for a job interview at Boots UK
✨Know Your Products
Before the interview, take some time to research the health and wellness products that the company offers. Familiarise yourself with their benefits and how they can help customers. This will show your enthusiasm and passion for health and wellness, which is essential for this role.
✨Practice Open-Ended Questions
Since the role involves understanding customer needs, practice asking open-ended questions. Think about how you would engage a customer in conversation about their health and wellness needs. This will demonstrate your ability to connect with customers and provide tailored advice.
✨Showcase Your Team Spirit
Be prepared to discuss examples of how you've worked as part of a team in the past. Highlight your contributions to team success and how you support your colleagues. This will align with the company's focus on teamwork and collaboration.
✨Embrace Technology
As the role requires being digitally savvy, be ready to talk about your comfort level with technology. Share any experiences you have with online services or digital tools that enhance customer service. This will show that you're proactive and adaptable in a modern retail environment.