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For Companies At a Glance
- Tasks: Provide exceptional patient care and expert advice in a dynamic healthcare environment.
- Company: Join Boots, a leading healthcare provider committed to inclusivity and personal growth.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work culture.
- Why this job: Make a real difference in patients' lives while developing your professional skills.
- Qualifications: Must be a registered pharmacist with strong communication and problem-solving skills.
- Other info: Opportunities for part-time roles and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
As a pharmacist with us you will be providing excellent customer and patient care - it’s listening and providing your expert advice and reassurance to deliver healthcare services. This is an exciting opportunity during a period of transformation to join a new team providing services to customers and patients across England in the growing Customer Support Centre. This role would require full time working at our Nottingham Support Office.
Key Responsibilities
- Delivering New Medicines Service (NMS) conversations in line with the service specification, with the potential to expand to other services.
- Ability to deliver quality patient consultation via digital/virtual routes (e.g. telephone, video calls).
- Deep understanding of NMS, including drugs/conditions eligibility, always acting in the best interests of the patient, and makes consultation records to a high standard.
- Able to work efficiently in order to achieve business ambitions and goals, to support the call centre performance.
- Uses IT skills appropriate to role e.g. able to navigate Columbus efficiently or other activity involving digital systems.
- Takes responsibility to keep practice up to date and continually learns to improve practice.
- Delivering exceptional patient care to support a positive customer experience.
What You’ll Need To Have
- Pharmacist registered with the GPhC/PSNI/PSI with high personal credibility.
- Maintains a CPD portfolio and meets revalidation criteria.
- Role model for patient-centred care and consultation skills.
- Effective communication skills, including verbal communication over the phone.
- Great communication skills (both written and verbal).
- Confident in building professional networks with key stakeholders.
- Able to prioritise workload effectively.
- Able to work independently.
- Problem solving capability and be able to respond to unknown or unusual scenarios/queries.
Our Benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, we change for the better.
What’s Next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Healthcare Services Pharmacist employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Services Pharmacist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your experience in patient care and communication skills, as these are key for the role.
✨Tip Number 3
Show off your tech skills! Since the role involves using digital systems, be ready to discuss your experience with IT tools. Mention any specific software you've used and how it helped improve your workflow.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Healthcare Services Pharmacist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Healthcare Services Pharmacist role. Highlight your experience with patient care and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since effective communication is key in this role, don’t forget to showcase your verbal and written communication skills in your application. Use clear and concise language, and maybe even include examples of how you've successfully communicated with patients or colleagues in the past.
Demonstrate Your Problem-Solving Abilities: We love a good problem solver! In your application, share specific instances where you've tackled challenges or responded to unusual queries. This will show us that you're ready to handle the dynamic nature of the role and provide exceptional patient care.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the details about the role and our fantastic benefits there!
How to prepare for a job interview at Boots UK
✨Know Your NMS Inside Out
Make sure you have a solid understanding of the New Medicines Service (NMS) and its specifications. Brush up on the eligibility criteria for different drugs and conditions, as well as how to conduct quality patient consultations. This knowledge will help you demonstrate your expertise during the interview.
✨Showcase Your Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on both verbal and written communication. Highlight your ability to build professional networks and engage with stakeholders.
✨Demonstrate Problem-Solving Abilities
Prepare for potential scenario-based questions where you might need to solve unusual queries. Think of examples from your past experiences where you successfully navigated challenges, and be ready to discuss your thought process and the outcomes.
✨Familiarise Yourself with Digital Tools
As the role involves using IT skills, especially navigating digital systems like Columbus, make sure you're comfortable with technology. If you have experience with similar tools, be prepared to discuss it. If not, consider familiarising yourself with basic functionalities to show your willingness to learn.
