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- Tasks: Help customers with health and wellness needs while driving sales through genuine service.
- Company: Join a leading health and wellness retailer with a supportive team culture.
- Benefits: Competitive pay, employee discounts, and access to 24/7 counselling support.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding environment.
- Qualifications: Passion for health, great communication skills, and a willingness to learn.
- Other info: Full training provided, with opportunities for career growth and development.
Overview
Job Description The salary for this role is £12.98 and up to £14.36 across selected locations within London. No previous experience required & full training will be provided. Do you have a passion for health, wellness, and making a difference? If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you. As a Health and Wellness Sales Advisor, you\\\’ll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing. You\\\’ll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them – all while supporting sales through genuine, feel-good service. You\\\’ll receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive. Whether customers are seeking relief, guidance, or ways to boost their wellness routines, you\\\’ll play a vital role in helping them feel healthier, happier, and more confident in their choices.
Responsibilities
- Reporting to the Assistant Manager, you\\\’ll support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time.
- You\\\’ll use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in-store and Online Doctor services, referring to the dispensary or pharmacist where needed.
- This is an interactive, people-focused role – you\\\’ll use your sales and communication skills every day to connect with customers and support their diverse health needs
- This is a sales-based role, but it\\\’s all about team success-no competitive, performance-based commission here.
- We\\\’ll support you to complete a Healthcare Training Programme at NVQ2 level.
- We\\\’re proud of our stores, so you will always keep the shelves looking their best. You will take pride in ensuring they are well stocked, cleaned and tidied throughout the day.
Qualifications
- Enthusiasm and passion for all things health and wellness
- A warm, approachable manner and confident to start conversations with customers
- Able to put customers at ease so they feel comfortable to share their healthcare needs which may be sensitive or graphic.
- Self-motivated, sales-driven and focused on delivering a great customer experience
- A team player that loves to contribute to the team and store\\\’s success
- Digitally savvy and comfortable embracing technology and the omni-channel offering
- Proactive in your approach to learning about new products and services, helping to deliver a seamless and holistic health and wellness experience.
- Prepared to complete a Healthcare Training Programme (NVQ2)
Desirable
- Experience working towards sales targets
- Experience in a healthcare or wellness setting
Benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
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Health & Wellness Specialist employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health & Wellness Specialist
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on the health and wellness sector and how this role fits into it. This will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, think of examples from your past where you've helped someone or made them feel at ease. Share these stories during your interview to highlight your approachability and customer service skills.
✨Tip Number 3
Be ready to demonstrate your passion for health and wellness! Whether it's through personal experiences or knowledge about products, let your enthusiasm shine through. This will show that you're not just looking for a job, but that you truly care about helping others improve their wellbeing.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. So, go ahead and submit your application today!
We think you need these skills to ace Health & Wellness Specialist
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for health and wellness right from the start! In your application, share why you’re passionate about helping others and how you connect with people. This will help us understand your motivation and fit for the role.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that align with the job description. We want to see how your background can contribute to our team and enhance customer experiences.
Be Genuine: When writing your application, be yourself! Authenticity goes a long way in showing us who you are. Share personal stories or experiences that demonstrate your ability to connect with customers and provide support.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Make sure you brush up on health and wellness topics before the interview. Familiarise yourself with common products and services that the company offers, as well as current trends in the industry. This will show your passion and help you connect better with the interviewer.
✨Show Your People Skills
Since this role is all about connecting with customers, be ready to demonstrate your communication skills. Think of examples where you've successfully interacted with people, whether in a work setting or otherwise. Practice using open questions to engage the interviewer, just like you would with customers.
✨Be Yourself
The company values a warm and approachable manner, so let your personality shine through during the interview. Don’t be afraid to share your enthusiasm for health and wellness. Authenticity can make a big difference in how you’re perceived!
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the Healthcare Training Programme or how the team collaborates to support customer needs. It’s a great way to demonstrate your proactive approach!
