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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a diverse and inclusive employer committed to your growth.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and connecting with customers.
- Qualifications: Experience in leading teams and a passion for customer service.
- Other info: Opportunities for part-time roles and career development await you.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key Responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What You’ll Need To Have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our Benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s Next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Manager in Harrogate employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Harrogate
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Boots' website and social media. Understanding their values and how they connect with customers will help you show that you're a great fit for the Assistant Manager role.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or coached a team. Be ready to share these during your interview to demonstrate your experience in leading a customer-facing team.
✨Tip Number 3
Prepare for the online assessment! Since you'll be invited to take a timed assessment, make sure you're familiar with the types of questions you might face. Practising similar assessments can help you feel more confident and perform better.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager in Harrogate
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading a team. We want to see how you've inspired and coached others in a customer-facing environment, so share specific examples that showcase your leadership style.
Connect with Our Values: At StudySmarter, we value inclusivity and collaboration. In your application, reflect on how you embody these values. Share experiences where you've worked well in a team and contributed to a positive environment, as this will resonate with us.
Be Data-Driven: Since the role involves interpreting data and trends, don’t shy away from mentioning any relevant experience you have with data analysis. Show us how you've used insights to improve performance or adapt to customer needs in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and you can keep track of your application status easily!
How to prepare for a job interview at Boots UK
✨Know Your Customer Care
Make sure you understand the importance of customer care in this role. Research Boots' approach to customer service and think about how you can connect with customers to meet their needs. Be ready to share examples from your past experiences where you’ve successfully engaged with customers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to inspire your team. Prepare to discuss your leadership style and how you've motivated others in previous roles. Think of specific instances where your coaching led to improved performance or team morale.
✨Be Data Savvy
Since interpreting data is key to this role, brush up on any relevant metrics or trends that relate to retail and pharmacy operations. Be prepared to discuss how you’ve used data to make decisions or improve processes in your previous jobs.
✨Embrace Technology
With the mention of new technology in the job description, be ready to talk about your experience with tech tools in a retail environment. Whether it’s point-of-sale systems or inventory management software, show that you’re comfortable navigating and leveraging technology to enhance customer service.
