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- Tasks: Assist customers with eye-wear solutions and support eye-tests in a vibrant store environment.
- Company: Join Boots Opticians, a diverse and inclusive team dedicated to customer care.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive setting.
- Qualifications: Passion for customer care and eagerness to learn; retail experience is a plus.
- Other info: Flexible working options available; we embrace diversity and inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.
Role and Responsibilities
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What You’ll Need To Have
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Our Benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s Next
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Glasgow employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Glasgow
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout and products. This shows initiative and helps you feel more comfortable during your interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer. Role-play with a friend or family member to build your confidence in handling different situations.
✨Tip Number 3
Show your passion for learning! During the interview, share examples of how you've developed your skills in previous roles. Boots loves candidates who are eager to grow and learn, so let that enthusiasm shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us.
We think you need these skills to ace Optical Assistant in Glasgow
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific responsibilities from the job description and explain how your experience aligns with them. This shows us you’re genuinely interested in the position.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your story and what makes you unique. This helps us get a sense of who you are beyond your qualifications and experience.
Apply Through Our Website: Make sure to apply through our official website. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our fantastic benefits!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eye care, different types of eyewear, and the importance of customer service in this role. This knowledge will help you answer questions confidently and show your enthusiasm for the position.
✨Showcase Your People Skills
As an Optical Assistant, you'll be interacting with customers daily. Prepare examples of how you've successfully built relationships or resolved issues in previous roles. Highlight your passion for customer care and your ability to listen and understand customer needs.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Since you'll be working in a retail environment, aim for a polished look that reflects the brand's image. This shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
Prepare a few questions to ask during the interview. This could be about the team culture, training opportunities, or how success is measured in the role. Asking insightful questions demonstrates your interest in the position and helps you gauge if it's the right fit for you.
