At a Glance
- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join a leading opticians brand with a focus on customer care.
- Benefits: Enjoy bonuses, discounts, flexible benefits, and career development opportunities.
- Other info: Inclusive workplace with diverse opportunities for growth.
- Why this job: Make a difference in customers' lives while gaining valuable retail experience.
- Qualifications: Passion for customer service and a desire to learn.
The predicted salary is between 22000 - 25000 £ per year.
About The Role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eyewear solution for them – no two days will be the same. Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience. You will be based in store and report to the store manager.
You Will Also Be Involved In:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye‑tests and pre‑screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
What You’ll Need To Have:
- Passion for customer care
- Desire to learn
It Would Be Great If You Also Have:
- Worked in a retail or clinical environment
Our Benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Optical Consultant - Foundation in Folkestone employer: Boots UK
At Boots Opticians, we pride ourselves on being an excellent employer, offering a vibrant work culture where customer care and personal development are at the forefront. Our 'Step Into Optics' training programme equips you with the skills needed to thrive in your role, while our generous benefits, including employee discounts and flexible working options, ensure a rewarding experience. Join us in creating meaningful connections with customers in a supportive and inclusive environment that values diversity and growth.
