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For Companies At a Glance
- Tasks: Provide exceptional support to patients and collaborate with clinical teams.
- Company: Leading healthcare retail company with a positive and inclusive culture.
- Benefits: Employee discounts, retirement savings plan, and hybrid working options.
- Why this job: Join a dynamic team making a real difference in patient care.
- Qualifications: Experience in customer support and strong communication skills.
- Other info: Enjoy a supportive environment with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare retail company is looking for a Customer Support Team Specialist to join their Boots Online Doctor team. This full-time role offers hybrid working in Islington, combining in-office and remote days. The successful candidate will provide exceptional support to patients and collaborate with clinical teams.
Key requirements include:
- Solid experience in customer support
- Strong communication skills
- A proactive approach to problem-solving
A positive and inclusive working environment is fostered, with various employee benefits including discounts and a retirement savings plan.
Patient Support Specialist - Hybrid (Online Doctor) in England employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Support Specialist - Hybrid (Online Doctor) in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. We should focus on showcasing our customer support experience and how we handle tricky situations. Role-playing with a friend can help us nail it!
✨Tip Number 3
Research the company culture and values. When we know what they stand for, we can tailor our responses to show we’re a perfect fit for their positive and inclusive environment.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Patient Support Specialist - Hybrid (Online Doctor) in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer support experience and communication skills. We want to see how your background aligns with the role of a Patient Support Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting patients and how your proactive problem-solving approach can benefit our team. Keep it friendly and professional!
Showcase Your Team Spirit: Since collaboration with clinical teams is key, share examples of how you’ve worked well in a team setting. We love seeing candidates who value inclusivity and teamwork, so let us know how you contribute to a positive work environment!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Boots UK
✨Know the Company Inside Out
Before your interview, take some time to research the healthcare retail company and its Boots Online Doctor team. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Support Experience
Be ready to discuss your previous customer support roles in detail. Prepare specific examples of how you've handled challenging situations or provided exceptional service. Highlight your communication skills and proactive problem-solving approach, as these are key for the Patient Support Specialist position.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the hybrid working model, and how they foster a positive and inclusive environment. This shows that you're not just interested in the job, but also in how you can fit into their culture.
✨Practice Active Listening
During the interview, make sure to listen carefully to the interviewer's questions and comments. This will help you respond thoughtfully and demonstrate your strong communication skills. Remember, it's not just about what you say, but how well you engage with them.
