At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Boots UK, a leading retail brand with a focus on inclusivity.
- Benefits: Generous discounts, bonuses, flexible benefits, and career development opportunities.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Join a supportive team and make a real difference in customer care.
- Qualifications: Passion for customer service and a desire to learn.
The predicted salary is between 28800 - 43200 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
You Will Also Be Involved In:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
What You’ll Need To Have:
- Passion for customer care
- Desire to learn
It Would Be Great If You Also Have:
- Worked in a retail or clinical environment
Our Benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Consultant - Foundation in Edinburgh employer: Boots UK
Boots UK is an excellent employer for pharmacists seeking to make a meaningful impact in patient care within the vibrant community of Basingstoke. With a strong commitment to career development and a supportive work culture, employees benefit from diverse growth opportunities and access to both in-store and digital tools that enhance their professional skills. Join us to be part of a team that values exceptional service and fosters a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Consultant - Foundation in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your passion for customer care aligns with the role of an Optical Consultant. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team at Boots Opticians.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Optical Consultant - Foundation in Edinburgh
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you've gone the extra mile for a customer, as this will resonate with us at Boots Opticians.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Optical Consultant role. We want to see how you can contribute to our team, so be specific about your relevant background!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and bullet points where possible to make it easy for us to see why you’re a great fit for the position.
Apply Through Our Website:Don’t forget to submit your application through our website! This ensures that it reaches the right people quickly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eyewear, eye tests, and customer care. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your People Skills
As an Optical Consultant, you'll be interacting with customers daily. Prepare examples of how you've built relationships in previous roles or how you've handled difficult situations. Highlight your ability to listen and understand customer needs.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the retail environment. A polished appearance can set a positive tone for the conversation.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the team, company culture, or career development opportunities. This demonstrates your interest in the role and helps you assess if it's the right fit for you.
