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For Companies At a Glance
- Tasks: Help customers with skincare advice and provide personalised beauty consultations.
- Company: Join Liz Earle, a brand that celebrates natural beauty and customer experience.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and professional development.
- Why this job: Be part of a passionate team and empower customers to feel confident in their skin.
- Qualifications: Empathy, sales enthusiasm, and a love for skincare trends are essential.
- Other info: Flexible working options available and a culture of diversity and inclusion.
The predicted salary is between 12 - 14 £ per hour.
The hourly rate for this role is £12.98 - £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you'll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there's never been a more exciting time to join us.
About The Role
From engaging with customers to providing personalised beauty consultations, a typical day is filled with helping people feel confident and beautiful in their own skin.
Responsibilities
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What You'll Need To Have
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our Benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Who We Are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor in Edinburgh employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor in Edinburgh
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the brand's ethos. This way, when you chat with customers, you'll sound like a pro and build trust right off the bat.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable with engaging customers. The more relaxed and confident you are, the better you'll connect with them during the interview.
✨Tip Number 3
Show your passion for beauty! Share your own skincare journey or favourite products during the interview. This personal touch can really make you stand out as a genuine brand ambassador.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Liz Earle team from the get-go!
We think you need these skills to ace Liz Earle - Customer Advisor in Edinburgh
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about Liz Earle products and how they align with our values. We want to see that you genuinely care about helping customers feel confident in their skin.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role of a Customer Advisor. Use keywords from the job description, like 'personalised consultations' and 'building relationships', to show us you understand what we're looking for.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share stories that reflect your empathy and understanding when dealing with customers. We want to know the real you and how you'd fit into our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows us you're serious about joining the Liz Earle family!
How to prepare for a job interview at Boots UK
✨Know Your Products
Before your interview, make sure you’re familiar with Liz Earle’s product range and their key ingredients. This will not only show your enthusiasm for the brand but also help you answer questions about how you would advise customers on their skincare needs.
✨Emphasise Customer Experience
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Liz Earle values empathy and understanding, so showcasing your ability to build relationships and provide personalised consultations will set you apart.
✨Show Your Passion for Beauty
Be ready to discuss your love for skincare and beauty trends. Mention any relevant experiences or knowledge you have about the latest products and techniques. This will demonstrate that you’re not just looking for a job, but that you genuinely care about helping customers feel confident in their skin.
✨Team Player Mindset
Since teamwork is crucial at Liz Earle, think of examples that highlight your ability to work well with others. Whether it’s collaborating on sales targets or supporting colleagues, showing that you can contribute positively to the team dynamic will resonate well with the interviewers.
