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For Companies At a Glance
- Tasks: Help customers with skincare advice and personalised beauty consultations.
- Company: Join the iconic Liz Earle team, part of No7 Beauty Company.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and a pension scheme.
- Other info: Flexible working options available and a supportive, inclusive culture.
- Why this job: Be a brand ambassador and empower others to feel confident in their skin.
- Qualifications: Customer service skills and a passion for skincare are essential.
The predicted salary is between 26513 - 30482 £ per year.
The salary for this role is £26,513.19 - £30,482.35 depending on location. For part‑time hours, the salary will be pro‑rata. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe. We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers.
About The Role
Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare's day is filled with helping people feel confident and beautiful in their own skin.
Responsibilities
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in‑store promotions
- Complete our award‑winning 12‑month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What You’ll Need To Have
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing your part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on your own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
- Previous experience working with customers
- Experience using skincare products on customers
Our Benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
Who We Are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do. Join us and together we can achieve more.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in‑store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the benefits of each product. This way, when you chat with customers, you can provide personalised advice that really resonates with them.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable engaging with customers. The more you practice, the more confident you'll feel when it comes to building those great relationships at the counter.
✨Tip Number 3
Show your passion for beauty! Share your own skincare journey and what you love about Liz Earle products during interviews. Authenticity goes a long way in connecting with both customers and interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates on roles and opportunities to join our amazing team at Liz Earle.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare trends and products. We want to see that you're genuinely excited about helping customers feel confident in their skin.
Tailor Your Application: Make sure to customise your application to reflect the values of Liz Earle. Highlight how you embody 'We Care More, We Never Settle, We Are One Team' in your previous roles. This will show us that you understand our culture and are ready to be a proud brand ambassador.
Be Personable and Engaging: Your written application should feel like a conversation. Use a friendly tone and engage us with your personality. Remember, as a Customer Advisor, building relationships is key, so let us see how you connect with others through your words!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Liz Earle and what we stand for.
How to prepare for a job interview at Boots UK
✨Know Your Products
Before the interview, make sure you’re familiar with Liz Earle’s product range and their unique selling points. This will not only show your enthusiasm for the brand but also help you answer questions about how you would recommend products to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully helped customers. Think about times when you went above and beyond to meet their needs, as this aligns perfectly with Liz Earle's focus on customer experience.
✨Emphasise Teamwork
Since the role involves working as part of a team, be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or supported a colleague, highlighting your ability to work well in a team environment.
✨Express Your Passion for Skincare
Let your passion for skincare and beauty shine through during the interview. Talk about your interest in the latest trends and how you keep yourself updated. This will demonstrate that you’re not just looking for a job, but genuinely care about helping customers feel confident in their skin.