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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a diverse and inclusive workplace that values your individuality.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and connecting with customers daily.
- Qualifications: Experience in leading teams and a passion for customer service.
- Other info: Opportunities for career growth and a positive, collaborative culture.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key Responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What You’ll Need To Have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our Benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What’s Next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Manager in Douglas employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Douglas
✨Tip Number 1
Get to know the company inside out! Research Boots, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired or coached a team. Be ready to share these experiences during interviews to demonstrate your skills in action.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend local events. They might give you insider tips or even put in a good word for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest roles and updates directly from Boots.
We think you need these skills to ace Assistant Manager in Douglas
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading a team. We want to see how you've inspired and coached others in a customer-facing environment, so share specific examples that showcase your leadership style.
Connect with Our Values: Take a moment to reflect on our commitment to inclusivity and diversity. In your application, let us know how you align with these values and how you can contribute to creating a positive working environment at Boots.
Be Data Savvy: Since interpreting data and trends is key to the role, don’t shy away from mentioning any experience you have with data analysis. Show us how you've used insights to adapt and improve customer service in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and allows us to keep you updated every step of the way!
How to prepare for a job interview at Boots UK
✨Know Your Customer Care
As an Assistant Manager, understanding customer needs is key. Research Boots' approach to customer care and think of examples from your past experiences where you successfully connected with customers. This will show your potential employer that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you've inspired teams in previous roles. Think of specific instances where you coached team members to achieve performance goals. This will demonstrate your ability to lead effectively in a retail environment.
✨Be Data Savvy
Since interpreting data and trends is part of the role, brush up on any relevant metrics or KPIs you’ve worked with before. Be ready to discuss how you used data to make decisions or improve operations in your previous jobs.
✨Embrace Technology
With the mention of new technology in the job description, be prepared to talk about your experience with tech tools in retail or pharmacy settings. If you’ve navigated any specific systems or software, share those experiences to highlight your adaptability.
