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- Tasks: Help customers, manage tills, and ensure a smooth store experience.
- Company: Join Boots, a trusted brand with a focus on customer care.
- Benefits: Competitive pay, employee discounts, and flexible benefits.
- Other info: Receive award-winning training and enjoy career growth opportunities.
- Why this job: Be a brand ambassador and make a difference in customer interactions.
- Qualifications: Great communication skills and a passion for teamwork.
The predicted salary is between 27100 - 31400 £ per year.
The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. The hourly rate will increase after 6 months in role.
About the role:
- Works onsite and reports to the Assistant or Store Manager.
- Duties include helping at the tills, advising customers, and working in the back shop.
Key responsibilities include:
- Help customers and put them at ease – listening to learn more, answering questions, giving great advice on our products, recommending items, or offering a basket.
- Know our in‑store offers and schemes and promote them.
- Help the store run smoothly – ensure the right products are displayed on the shop floor, provide great service at the tills, and support stock in the stock rooms.
- Work with teammates to provide a great shopping experience, ensuring the store is clean and presentable.
You will be provided with award‑winning training accredited by the Institute of Customer Service.
What you'll need to have:
- Full training is provided for this role, and we are looking for people who excel in a varied environment, working at pace.
- Communicate and listen effectively.
- Enjoy working as part of a team and promote a collaborative dynamic.
- Know that the little things make the biggest difference for customer interactions.
- Desire to be a proud brand ambassador for Boots and help our customers find the best products for them.
Desirable skills:
- Experience providing customer care and delivering great customer service (not essential).
Benefits:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity / paternity / adoption leave pay and a gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Customer Advisor in Cornwall employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Cornwall
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Boots and what they stand for. This will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer or resolve an issue. Role-playing these situations can boost your confidence and prepare you for real-life interactions during the job.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s all about making a great first impression, and looking the part can really help you stand out.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor in Cornwall
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've helped customers in the past and how you can bring that same energy to our team!
Be Yourself: Let your personality shine through in your application! We’re looking for genuine people who can connect with customers, so don’t be afraid to show us who you are and why you’d be a great fit for the role.
Tailor Your Application: Make sure to tailor your application to the specific role of Customer Advisor. Mention key responsibilities from the job description and how your skills align with them. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll get all the info you need about the role and our company while you’re at it!
How to prepare for a job interview at Boots UK
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Advisor. Familiarise yourself with the duties like helping customers at the tills and promoting in-store offers. This will show that you're genuinely interested and prepared.
✨Show Off Your Communication Skills
Since effective communication is crucial for this role, practice how you would listen to customer needs and respond to their questions. You might even want to role-play with a friend to get comfortable with common customer scenarios.
✨Emphasise Teamwork
This position requires collaboration with teammates, so be ready to share examples of how you've worked well in a team before. Highlight any experiences where you contributed to a positive team dynamic or helped create a great customer experience together.
✨Be a Brand Ambassador
Express your enthusiasm for Boots and its products during the interview. Share why you want to help customers find the best products for them and how you can embody the brand's values. This will demonstrate your commitment to being a proud representative of the company.