At a Glance
- Tasks: Engage with customers, assist with eye-tests, and provide eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a difference in customers' lives while developing your skills.
- Qualifications: Passion for customer care and a desire to learn.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same. You will be based in store and report to the store manager.
What You’ll Need To Have
- Passion for customer care
- Desire to learn
It Would Be Great If You Also Have
- Worked in a retail or clinical environment
Responsibilities
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s Next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Consultant - Foundation in Clayton employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Consultant - Foundation in Clayton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer care skills! Since this role is all about building relationships with customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these during your interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Optical Consultant - Foundation in Clayton
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your passion for customer care. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Consultant role. Mention specific skills or experiences that relate directly to the responsibilities listed in the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long-winded sentences to get your message across effectively.
Apply Through Our Website: Make sure to apply through our website for the best chance of success! This way, your application goes directly to us, and we can review it promptly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Before the interview, make sure you understand the role of an Optical Consultant. Familiarise yourself with the products and services offered by Boots Opticians, especially eyewear solutions. This will help you answer questions confidently and show your passion for customer care.
✨Showcase Your People Skills
As you'll be interacting with customers daily, it's crucial to demonstrate your ability to build relationships. Prepare examples from your past experiences where you've successfully engaged with customers or resolved their issues. This will highlight your desire to learn and grow in a retail environment.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, or how they support career development. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
✨Be Yourself
Boots Opticians values inclusivity and authenticity. Don’t be afraid to let your personality shine through during the interview. Share your motivations and what drives you to work in customer care. Being genuine can leave a lasting impression on the hiring manager.