As an Opticians Store Manager you will be responsible for the leadership of your store to provide an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge. Reporting to the Regional manager, you will work collaboratively with the regional team and the Support Office to influence and increase business performance. You will use your commercial knowledge of your local community to develop great external relationships to help shape your store‑specific strategy to improve patient care and profitability. You will also:
Key Responsibilities
- Empower your team to nurture customer relationships to deliver sales through service.
- Inspire your team daily to deliver to target and beyond.
- Create a successful store environment.
- Assist customers and find products and services that best meet their needs, including frame styling, clinical pre‑testing, dispensing and more, tailored to individual preferences.
- Complete the industry‑leading "Step into Optics" training programme to develop your professional and clinical knowledge.
Qualifications
- Experience leading a team.
- Experience working within a clinical or optical environment.
- Experience leading a team within a customer‑facing setting.
Benefits
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity, paternity and adoption leave pay and a gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including options to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you—find out more at boots.jobs/rewards.
Any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
