Responsibilities
- Provide professional pharmacy support to Boots stores across the UK.
- Manage and respond to store queries in a timely and effective manner.
- Monitor and maintain service levels, proactively communicating with stores regarding any delays or operational issues.
- Ensure patient safety remains at the forefront of all decision‑making and dispensing activities.
- Maintain accountability for the safe and accurate dispensing and checking of prescriptions.
- Ensure all governance processes, policies, and procedures are followed.
- Work in accordance with Clinical Governance requirements and General Pharmaceutical Council (GPhC) standards.
- Support compliance with Health & Safety regulations and promote a safe working environment.
- Collaborate with colleagues to deliver an efficient, high-quality dispensing service.
Typical Day
A typical day involves overseeing the safe and accurate dispensing of high volumes of prescriptions, supporting stores with operational and clinical queries, monitoring service performance, communicating updates to stakeholders, and ensuring all activities are completed in line with governance, patient safety, and regulatory requirements. This role offers an excellent opportunity to work in a fast‑paced, highly regulated environment, contributing to the delivery of pharmacy services on a national scale while supporting Boots stores and helping to ensure the best possible outcomes for patients. Where your brilliance can take you With us, your pharmacy career can go in many different directions, from Independent Prescriber to leading clinical services, to field leadership, or specialist roles in our Support Office. Whatever path you choose, we'll help you get there.
Equal Opportunity Statement
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
Benefits
- Boots Retirement Savings Plan
- Generous employee discount across Boots and partner brands
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
- Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
- 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme
- CPD Days and protected learning time
- GPhC/PSNI/PSI Fees reimbursed
- Additional option to buy benefits, including the option to buy up to five extra holidays
