At a Glance
- Tasks: Lead UX projects from start to finish, creating user-friendly designs and validating ideas.
- Company: Join Boots, a brand transforming retail and healthcare with innovative digital solutions.
- Benefits: Enjoy generous discounts, retirement savings, and enhanced family leave.
- Other info: Autonomous role with opportunities for career growth in a supportive team environment.
- Why this job: Shape the future of digital products while making a real impact on user experiences.
- Qualifications: Proven UX experience, strong research skills, and ability to influence stakeholders.
The predicted salary is between 57036 - 69710 £ per year.
This role is not a Product Designer, Service Designer or UX Manager position.
It is for a full-stack UX practitioner who can operate with minimal supervision, lead through evidence and storytelling, and influence senior stakeholders with confidence.
What you'll do
- Own and deliver a UX workstream end to end, from discovery through to implementation.
- Conduct user research to uncover needs, pain points and opportunities.
- Define problems clearly and build an evidence base for decision-making.
- Create journeys, wireframes, prototypes and other UX artefacts that solve customer and business problems.
- Validate ideas through testing, feedback and iteration.
- Manage timelines, risks, dependencies and stakeholder expectations.
- Communicate insights and recommendations clearly to technical and non-technical audiences, including senior leaders.
- Deliver high-quality UX outputs that balance user needs, business goals, technical feasibility and accessibility.
- Work within Boots' UCD process and design system, contributing to continuous improvement where appropriate.
- User-centred solutions validated through research, testing and customer insight.
- UX deliverables completed to agreed scope, timelines and quality standards.
- Accessibility requirements met in line with WCAG 2.2.
- Positive stakeholder feedback and evidence of influencing product decisions.
- Successful ownership and delivery of a strategic UX workstream from discovery through implementation.
- Significant experience delivering UX work across the full UCD lifecycle.
- A portfolio or case studies showing end-to-end ownership, independent delivery and outcomes.
- Confidence working with ambiguity and shaping the UX plan yourself.
- Strong research, insight and validation skills.
- Excellent presentation, facilitation and storytelling ability.
- Experience designing accessible and inclusive experiences aligned to WCAG 2.2.
- Familiarity with Figma, User Testing, Jira and agile / lean UX ways of working.
- Strong stakeholder management and influencing skills.
If you're a senior UX practitioner who enjoys owning complex work, making evidence-based decisions and delivering meaningful outcomes, we'd love to hear from you.
Join Boots and help shape the digital future of a brand that serves customers across retail and healthcare.
We're looking for a hands‑on UX Design Lead to independently own and deliver UX for a strategic transformation workstream.
This is a senior, highly autonomous role for someone who remains close to the work: defining the UX approach, conducting research, creating and validating solutions, managing stakeholders, and driving delivery across the full User‑Centred Design (UCD) lifecycle.
At Boots, we believe in your potential.
You will have opportunities for career development and growth, shaping the future of our digital products while being supported by a team that values your contributions.
Benefits
- Boots Retirement Savings Plan (up to 12% company contribution)
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- #J-18808-Ljbffr
Lead UX Designer in City of Westminster employer: Boots UK
At Boots, we are redefining the beauty retail experience, and as a Beauty Specialist, you'll be at the forefront of this exciting journey. Our vibrant work culture fosters collaboration and shared success, with no individual commission pressure, allowing you to focus on creating genuine connections with customers. With extensive training opportunities, a generous product allowance, and a commitment to employee wellbeing, Boots is an exceptional employer dedicated to supporting your growth and helping you thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Lead UX Designer in City of Westminster
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Boots UK for a Lead UX Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Boots UK before they go live!
We think you need these skills to ace Lead UX Designer in City of Westminster
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Lead UX Designer at Boots UK, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Boots UK does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Boots UK. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Boots UK.
How to prepare for a job interview at Boots UK
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Boots UK, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Boots UK might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Boots UK!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Boots UK is looking for.
