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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a leading retail and pharmacy brand with a focus on inclusivity.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real difference in customers' lives while developing your leadership skills.
- Qualifications: Experience in team leadership and a passion for customer service.
- Other info: Opportunities for part-time roles and career growth in a dynamic setting.
The predicted salary is between 24000 - 36000 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team on the shop floor, showcasing how to provide brilliant service and care.
Key Responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What You’ll Need To Have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our Benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s Next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Manager in Cirencester employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Cirencester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots' values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or coached a team. Being able to share these experiences will demonstrate your ability to lead effectively in a customer-facing environment.
✨Tip Number 3
Be ready for that online assessment! It’s a key part of the process, so make sure you’re familiar with the types of questions you might face. Brush up on your skills and take a few practice tests to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Boots team!
We think you need these skills to ace Assistant Manager in Cirencester
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've connected with customers in the past and how you can bring that same energy to Boots.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to emphasise your experience in coaching and inspiring others. Use your application to tell us about times you've successfully guided a team towards achieving goals.
Be Data Savvy: Boots values the ability to interpret data and trends, so don’t shy away from mentioning any relevant experience you have. Show us how you've used insights to make decisions or improve performance in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your commitment to joining the Boots family.
How to prepare for a job interview at Boots UK
✨Know Your Customer Care
As an Assistant Manager, you'll need to demonstrate a strong understanding of customer care. Research Boots' approach to customer service and think of examples from your past experiences where you’ve successfully connected with customers and met their needs.
✨Showcase Your Leadership Skills
Prepare to discuss how you've led a team in the past. Think about specific instances where you inspired or coached your team to achieve performance goals. Be ready to share your strategies for motivating others and fostering a collaborative environment.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to retail and pharmacy operations. Be prepared to talk about how you would interpret data and trends to enhance business growth and meet customer expectations.
✨Embrace Technology
Since the role involves navigating new technology, brush up on any relevant tools or systems used in retail and pharmacy settings. Be ready to discuss how you’ve adapted to new technologies in the past and how you can help your team embrace these changes.
