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For Companies At a Glance
- Tasks: Engage with customers, offer product advice, and create memorable shopping experiences.
- Company: Join Boots, a leading retail brand known for its festive spirit.
- Benefits: Enjoy competitive pay, generous discounts, and 24/7 support services.
- Why this job: Be at the heart of the festive season and make a real difference in customers' lives.
- Qualifications: Customer service skills and a passion for helping others.
- Other info: Potential for permanent roles and career growth within the company.
Overview
The salary for this role is £12.40 per hour. The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn\’t happen without the energy, warmth and dedication of our store teams. As a Christmas Customer Assistant, you\’ll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to lasting loyalty.
This role is a great opportunity whether you\’re just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you. While this is a temporary contract, there may be potential for a permanent role later depending on opportunities in your local area.
Responsibilities
- Customer Interaction: You\’ll offer thoughtful advice, recommend products and highlight offers to ensure everyone has an enjoyable shopping experience.
- Till Operation: You\’ll assist with purchases at the counter or support self-checkout systems, bringing energy and efficiency to every transaction.
- Stock Management: You will help keep shelves full so customers can find what they need during the busiest shopping season.
- Store Presentation: Ensure every area looks its best and reflects the store standards.
- Online Order Support: While this is a customer-facing role, you may assist with deliveries, picking and packing for online orders as needed.
What you’ll need to have
- Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
- Customer Service Skills: Comfortable approaching customers and providing a personalised experience.
- Operations Ready: Able to balance customer care with daily shopfloor and operational tasks.
- Tech-Savvy: Ability to learn and use new technology, including handheld devices, tills and self-checkouts.
- Team Player: Collaborative mindset to help the team meet store goals.
- Physical Stamina: On your feet, standing, walking and lifting as needed.
- Brand Ambassador: Passion for Boots ethos, products and services.
Desirable experience
- Experience in a retail or customer-facing environment
- Familiar with Boots products and services to help customers
Career development
There are opportunities to continue your career with us, whether you progress within retail or pharmacy, work toward store leadership, or join our Support Office. Consider exploring success stories from colleagues who have built their careers with Boots.
Benefits
- Generous employee discounts
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
- Maternity/Paternity/Adoption gift card
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Christmas Customer Advisor - Zone A employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Advisor - Zone A
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots and their values. This will help you connect with the team and show that you're genuinely interested in being part of their festive spirit.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and offer product advice. Role-playing with a friend can help you feel more confident when it comes to interacting with customers during the busy season.
✨Tip Number 3
Be ready to showcase your teamwork! During the interview, share examples of how you've worked well with others in the past. Boots values collaboration, so highlighting your ability to support your colleagues will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us, making your job search smoother.
We think you need these skills to ace Christmas Customer Advisor - Zone A
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you can bring that energy and warmth to our customers, especially during the festive season!
Be Yourself: Let your personality shine through in your application. We’re looking for genuine people who love helping others, so don’t be afraid to show us what makes you unique!
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Mention specific responsibilities or qualities that resonate with you to make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Familiarise yourself with Boots' products and services. Being able to chat about popular items or seasonal offers will show your enthusiasm and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this role is all about creating memorable experiences for customers.
✨Be Ready for Teamwork Questions
Since this role requires a collaborative mindset, be prepared to discuss how you work well in a team. Share specific instances where you contributed to a team goal or helped a colleague out.
✨Demonstrate Your Tech Savviness
Brush up on your knowledge of technology used in retail, like tills and self-checkouts. If you have experience with similar systems, mention it! Showing that you're comfortable with tech will give you an edge.
