Optical Assistant: Customer Care & Eyewear Specialist in Chester-le-Street
Optical Assistant: Customer Care & Eyewear Specialist

Optical Assistant: Customer Care & Eyewear Specialist in Chester-le-Street

Chester-le-Street Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with eyewear solutions and maintain store standards.
  • Company: Leading optical retailer in the UK with a focus on customer care.
  • Benefits: Generous discounts, career development opportunities, and a supportive work environment.
  • Why this job: Join a passionate team and help customers find their perfect eyewear.
  • Qualifications: Eagerness to learn and a passion for customer service.
  • Other info: Great opportunity for career growth in a dynamic retail setting.

The predicted salary is between 24000 - 36000 Β£ per year.

A leading optical retailer in the United Kingdom is looking for an Optical Assistant. In this role, you will interact with customers, assisting them with eyewear solutions while maintaining store standards. You must have a passion for customer care and be eager to learn.

Responsibilities include:

  • Managing the dispensing of glasses and contacts
  • Supporting eye-tests
  • Providing aftercare

The company offers various benefits, including generous discounts and career development opportunities.

Optical Assistant: Customer Care & Eyewear Specialist in Chester-le-Street employer: Boots UK

As a leading optical retailer in the United Kingdom, we pride ourselves on fostering a vibrant work culture that prioritises customer care and employee development. Our Optical Assistants enjoy generous discounts on eyewear, comprehensive training programmes, and clear pathways for career advancement, all within a supportive environment that values teamwork and personal growth.
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Contact Detail:

Boots UK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Optical Assistant: Customer Care & Eyewear Specialist in Chester-le-Street

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on the optical retailer. Understand their values and what makes them stand out in customer care. This will help you tailor your answers and show that you're genuinely interested.

✨Tip Number 2

Practice your customer interaction skills. Since you'll be assisting customers with eyewear solutions, think about common scenarios you might face. Role-play with a friend or family member to build your confidence and improve your communication skills.

✨Tip Number 3

Show your eagerness to learn! In your interview, highlight any past experiences where you've picked up new skills quickly. Employers love candidates who are enthusiastic about personal development, especially in a role that involves supporting eye-tests and aftercare.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're proactive and keen to join our team. Don’t forget to follow up after applying; a little nudge can go a long way!

We think you need these skills to ace Optical Assistant: Customer Care & Eyewear Specialist in Chester-le-Street

Customer Care
Eyewear Knowledge
Communication Skills
Attention to Detail
Sales Skills
Problem-Solving Skills
Teamwork
Adaptability
Learning Agility
Time Management

Some tips for your application 🫑

Show Your Passion for Customer Care: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences where you’ve gone the extra mile to assist someone, as this will resonate with our focus on customer care.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight skills that match the Optical Assistant role. We want to see how your background aligns with managing eyewear solutions and supporting eye-tests.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points about your experience and skills shine through without unnecessary fluff.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role in a timely manner!

How to prepare for a job interview at Boots UK

✨Know Your Eyewear

Brush up on your knowledge of different types of eyewear and lenses. Being able to discuss the benefits of various options will show your passion for the role and help you connect with customers during the interview.

✨Customer Care Scenarios

Prepare for situational questions about customer care. Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to providing excellent service.

✨Show Your Eagerness to Learn

Express your enthusiasm for learning new skills related to eyewear and customer service. Mention any relevant courses or training you've undertaken, as this shows you're proactive and ready to grow within the company.

✨Dress the Part

Since you'll be working in a retail environment, make sure to dress smartly for the interview. A polished appearance reflects your understanding of the industry and your respect for the company's standards.

Optical Assistant: Customer Care & Eyewear Specialist in Chester-le-Street
Boots UK
Location: Chester-le-Street

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  • Optical Assistant: Customer Care & Eyewear Specialist in Chester-le-Street

    Chester-le-Street
    Full-Time
    24000 - 36000 Β£ / year (est.)
  • B

    Boots UK

    10000+
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