Optical Assistant: Customer Care & Eyewear Specialist in Chelmsford
Optical Assistant: Customer Care & Eyewear Specialist

Optical Assistant: Customer Care & Eyewear Specialist in Chelmsford

Chelmsford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with eyewear selection and support eye-testing processes.
  • Company: Leading optician retailer in Chelmsford with a focus on customer care.
  • Benefits: Great benefits, personal development opportunities, and a supportive team environment.
  • Why this job: Join a passionate team and make a difference in customers' lives through eyewear.
  • Qualifications: A love for customer service and a desire to grow personally and professionally.
  • Other info: Exciting career path in a dynamic retail environment.

The predicted salary is between 24000 - 36000 £ per year.

A prominent optician retailer in Chelmsford is looking for an Optical Assistant to join their store team. In this role, you will provide exceptional customer service by assisting with eyewear selection and supporting eye-testing processes.

  • Key responsibilities include dispensing eyewear, maintaining shop standards, and ensuring aftercare support for customers.
  • The ideal candidate will have a passion for customer care and a desire for personal development.

This role offers a range of benefits and development opportunities.

Optical Assistant: Customer Care & Eyewear Specialist in Chelmsford employer: Boots UK

Join a leading optician retailer in Chelmsford, where exceptional customer service and personal development are at the heart of our work culture. We offer a supportive environment with comprehensive training, competitive benefits, and opportunities for career advancement, making it an ideal place for those passionate about eyewear and customer care.
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Contact Detail:

Boots UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Optical Assistant: Customer Care & Eyewear Specialist in Chelmsford

✨Tip Number 1

Get to know the company! Research their values and what makes them tick. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission and customers.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to assist a customer with eyewear selection or aftercare. Role-playing these situations can help you feel more confident and prepared for the real deal.

✨Tip Number 3

Dress the part! First impressions matter, especially in retail. Make sure you look professional and approachable. It shows you take the role seriously and are ready to represent the brand well.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!

We think you need these skills to ace Optical Assistant: Customer Care & Eyewear Specialist in Chelmsford

Customer Service
Eyewear Dispensing
Eye-Testing Support
Shop Standards Maintenance
Aftercare Support
Passion for Customer Care
Personal Development
Communication Skills

Some tips for your application 🫡

Show Your Passion for Customer Care: When writing your application, let us see your enthusiasm for helping customers. Share any previous experiences where you’ve gone the extra mile to assist someone, especially in a retail or service environment.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the Optical Assistant role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your strengths!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Boots UK

✨Know Your Eyewear

Familiarise yourself with different types of eyewear and their features. Being able to discuss the benefits of various lenses or frames will show your passion for the role and impress the interviewers.

✨Customer Care Scenarios

Prepare for questions about customer service scenarios. Think of examples where you’ve gone above and beyond for a customer, as this role is all about providing exceptional care and support.

✨Show Your Enthusiasm

Let your passion for customer care shine through during the interview. Share why you love helping people find the right eyewear and how you can contribute to the team’s success.

✨Ask Insightful Questions

Prepare thoughtful questions about the company and the role. This shows your interest and helps you understand how you can grow within the company, aligning with their focus on personal development.

Optical Assistant: Customer Care & Eyewear Specialist in Chelmsford
Boots UK
Location: Chelmsford
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  • Optical Assistant: Customer Care & Eyewear Specialist in Chelmsford

    Chelmsford
    Full-Time
    24000 - 36000 £ / year (est.)
  • B

    Boots UK

    10000+
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