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For Companies At a Glance
- Tasks: Assist customers with eyewear solutions and support eye-test activities.
- Company: Join the friendly team at Boots Opticians, where inclusivity matters.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a difference in customers' lives while developing your skills in a dynamic environment.
- Qualifications: Passion for customer care and eagerness to learn.
- Other info: Flexible hours available; we support your growth and well-being.
The predicted salary is between 24000 - 36000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
Responsibilities
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What You’ll Need To Have
- Passion for customer care
- Enthusiasm for learning and personal development
Desirable
- Experience in a retail or clinical environment
Our Benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s Next
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Chelmsford employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Chelmsford
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you understand the team dynamics.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with their eyewear needs. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Be ready to showcase your passion! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will highlight your enthusiasm for customer care, which is key for the Optical Assistant role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your genuine interest in the position.
We think you need these skills to ace Optical Assistant in Chelmsford
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let your enthusiasm for customer service shine through. Share examples of how you've gone above and beyond to help customers in the past. We love seeing that passion!
Tailor Your Application: Make sure to customise your application to highlight relevant experience, especially if you've worked in retail or a clinical environment. We want to see how your background aligns with the Optical Assistant role.
Be Yourself: At StudySmarter, we value authenticity. Don’t be afraid to let your personality come through in your writing. Show us who you are and why you’d be a great fit for our team at Boots Opticians!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our fantastic benefits!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eyewear, contact lenses, and the importance of customer care. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your People Skills
As an Optical Assistant, you'll be interacting with customers daily. Prepare examples of how you've built relationships in previous roles or how you've handled difficult situations. Highlight your passion for customer care and your ability to listen and understand customer needs.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presenting yourself well in a retail environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It demonstrates your interest in the position and helps you assess if it's the right fit for you.
