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- Tasks: Lead a team to deliver exceptional customer service and manage clinical activities.
- Company: Join Boots Opticians, a leader in eye care with a focus on inclusivity.
- Benefits: Enjoy generous discounts, flexible benefits, and a supportive work environment.
- Other info: Access industry-leading training and career growth opportunities.
- Why this job: Make a real impact while developing your skills in a dynamic setting.
- Qualifications: GOC Registered with experience in customer-facing roles and team leadership.
The predicted salary is between 30000 - 40000 ÂŁ per year.
As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre‑screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return‑to‑work reviews and performance management. We will support you in completing our industry‑leading “Step into Optics” training programme to help you develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What You’ll Need To Have:
- GOC Registered
- Experience working in a customer‑facing role
- Desire to learn
- Led or coached a team
Desirable Skills:
- Experience working in a clinical environment
Our Benefits:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Equal Opportunity Employer:
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal‑opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Pre‑employment Requirements:
Successful candidates will be required to complete a pre‑employment check after receiving an offer, which may include a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check depending on location. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Store Manager (Clinical) in Cambridge employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Clinical) in Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Boots Opticians. Check out their social media and website to understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Think about your past experiences and how they relate to the role of Assistant Store Manager. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show off your skills! During the interview, don’t just talk about your experience—demonstrate it. Use specific examples from your previous roles where you led a team or improved customer satisfaction. This will help the interviewers visualise you in the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Assistant Store Manager role at Boots Opticians.
We think you need these skills to ace Assistant Store Manager (Clinical) in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Store Manager role. Highlight any customer-facing roles and leadership experience, as these are key for us at Boots Opticians.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your desire to learn and grow with us!
Showcase Your Clinical Knowledge: If you've got experience in a clinical environment, make sure to highlight it! We want to see how your clinical knowledge can contribute to our team and enhance the customer journey.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Boots Opticians!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and customer service skills. Understand the key responsibilities of an Assistant Store Manager at Boots Opticians, especially around patient pre-screening and dispensing. This will show that you're not just interested in the role but also prepared to excel in it.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading or coaching a team. Think of specific examples where you've inspired others or helped them develop their skills. This is crucial since you'll be managing a diverse team with varying levels of experience.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing a busy store or resolving a customer complaint. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a positive customer journey.
✨Emphasise Your Desire to Learn
Boots Opticians values continuous development, so express your eagerness to complete the 'Step into Optics' training programme and any other leadership training available. Highlighting your commitment to personal growth will resonate well with the interviewers.