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- Tasks: Assist customers with eye-wear solutions and support eye-tests in a dynamic environment.
- Company: Join Boots, a leading opticians practice with a focus on customer care.
- Benefits: Highly competitive salary, additional rewards, and opportunities for personal development.
- Other info: Inclusive workplace that values diversity and offers career growth.
- Why this job: Be the face of customer service and make a real difference in people's lives.
- Qualifications: Passion for customer care and enthusiasm for learning; clinical experience is a plus.
The predicted salary is between 25000 - 32000 £ per year.
Salary: Highly competitive salary with additional benefits and rewards. As an Optical Assistant you will be a fundamental part of our Boots Franchise Opticians practice team, being the first and last person that our customers interact with. You will be based in practice and report to the practice manager. You will build great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eye‑wear solution for them – no two days will be the same.
Key Responsibilities
- Order, dispense and collect glasses and contact lenses.
- Support with eye‑tests and pre‑screening activities.
- Provide aftercare support through repairs and adjustments.
- Complete operational and administrative tasks associated with dispensing prescriptions.
- Maintain floor standards.
What You’ll Need To Have (our Must‑haves)
- Passion for customer care.
- Enthusiasm for learning and personal development.
It would be great if you also have experience in a clinical environment.
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Optical Assistant in Brownhills employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Brownhills
✨Tip Number 1
Get to know the company! Research Boots and their values, especially around customer care and inclusivity. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an Optical Assistant, you'll be interacting with customers all day. Role-play with a friend or family member to get comfortable with greeting customers and discussing their needs.
✨Tip Number 3
Be ready to showcase your enthusiasm for learning! Boots values personal development, so think of examples where you've taken the initiative to learn something new, whether it's in a job or outside of work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Boots team as an Optical Assistant.
We think you need these skills to ace Optical Assistant in Brownhills
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let your enthusiasm for customer service shine through. Share examples of how you've gone above and beyond to help customers in the past. We want to see that you genuinely care about making a difference!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles or experiences that relate to the Optical Assistant position. We love seeing how you connect your background to what we do!
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for someone who fits well with our team, so show us who you are! A bit of humour or a personal touch can make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Before the interview, brush up on your knowledge about optical products and services. Familiarise yourself with common eye-care terms and the types of eyewear available. This will show your enthusiasm for the role and help you engage in meaningful conversations with the interviewer.
✨Showcase Your Customer Care Skills
As an Optical Assistant, customer care is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. Think about how you listened to their needs and provided solutions. This will demonstrate your passion for customer service and your ability to build relationships.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the practice, team dynamics, or opportunities for personal development. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
✨Be Yourself
Authenticity goes a long way. Be genuine in your responses and let your personality shine through. The interviewers want to see who you are as a person, so don’t be afraid to share your enthusiasm for learning and your passion for the optical field.