At a Glance
- Tasks: Engage with customers, assist with eye tests, and provide eyewear solutions.
- Company: Join Boots Opticians, a leader in customer care and inclusivity.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a difference in people's lives while building valuable skills.
- Qualifications: Passion for customer service and eagerness to learn.
- Other info: Inclusive environment with opportunities for part-time roles.
The predicted salary is between 24000 - 36000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager, working on the shop floor and spending your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, to pre‑screening eye tests and helping customers find the perfect eye‑wear solution – no two days will be the same.
Key Responsibilities
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre‑screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What You’ll Need To Have
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Our Benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and non‑clinical career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you.
Why Boots Opticians
At Boots Opticians we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What’s Next
If your application is successful, you’ll be invited to an in‑store interview in the next 14 days. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Bromley employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Bromley
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you understand the team dynamics.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with their eyewear needs. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Be ready to showcase your passion for learning! Boots values personal development, so come prepared with examples of how you've embraced learning in the past. Whether it's a new skill or product knowledge, let them know you're eager to grow.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Optical Assistant in Bromley
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills and experiences that align with the job description, like any retail or clinical experience you have.
Be Yourself: At StudySmarter, we value authenticity. Let your personality shine through in your application. Share your story and what makes you unique, as we’re looking for individuals who will fit into our inclusive environment.
Apply Through Our Website: Make sure to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Familiarise yourself with the products and services Boots Opticians offers. Understand the basics of eye care, glasses, and contact lenses. This will help you answer questions confidently and show your passion for customer care.
✨Show Your People Skills
As an Optical Assistant, you'll be interacting with customers all day. Practice your communication skills and think of examples where you've successfully helped someone in a retail or clinical setting. This will demonstrate your enthusiasm for learning and personal development.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It shows that you respect the opportunity and are serious about the role. Plus, it aligns with the professional environment of Boots Opticians.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're genuinely interested in the position and eager to contribute.