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- Tasks: Lead a team to deliver exceptional customer care and operational excellence every day.
- Company: Join Boots, a diverse and inclusive employer committed to your growth.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and connecting with customers.
- Qualifications: Experience in leading teams and a passion for customer service.
- Other info: Opportunities for part-time roles and career development await you.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key Responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What You’ll Need To Have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our Benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Manager in Bristol employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Bristol
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Boots' values and culture. This way, you can show how your experience aligns with their mission of delivering excellent customer care and operational standards.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you’ve led teams and inspired others in previous roles, as this will be key for the Assistant Manager position.
✨Tip Number 3
Show off your leadership skills during the interview! Share specific examples of how you've coached team members to achieve performance goals. This will demonstrate that you’re not just a manager, but a true leader who can inspire others.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful queries about the team dynamics or how Boots supports its employees' development. This shows you're genuinely interested and ready to contribute to the team’s success.
We think you need these skills to ace Assistant Manager in Bristol
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading a team. We want to see how you've inspired and coached others in a customer-facing environment, so share specific examples that showcase your leadership style.
Connect with Our Values: Take a moment to reflect on our commitment to inclusivity and diversity. In your application, let us know how you align with these values and how you can contribute to creating a positive working environment at Boots.
Be Data Savvy: Since interpreting data and trends is key to this role, don’t shy away from mentioning any relevant experience you have. Whether it’s through audits or performance reviews, show us how you’ve used data to drive results in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Boots UK
✨Know Your Customer Care
As an Assistant Manager, you'll be all about delivering excellent customer care. Make sure you brush up on the company's values and how they connect with customer needs. Be ready to share examples of how you've successfully engaged with customers in the past.
✨Showcase Your Leadership Skills
You'll need to inspire your team, so think of specific instances where you've led a team to success. Prepare to discuss your coaching style and how you motivate others to achieve performance goals. This is your chance to shine as a leader!
✨Data-Driven Decision Making
Understanding data trends is key for this role. Familiarise yourself with how to interpret data and use it to make informed decisions. Bring examples of how you've used data in previous roles to improve operations or customer satisfaction.
✨Embrace Collaboration
This role thrives in a team-centred environment, so be prepared to talk about your collaborative experiences. Share how you've worked with others to achieve common goals and how you handle conflicts within a team. Show them you're a team player!
