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- Tasks: Help customers, manage tills, and ensure a smooth store experience.
- Company: Join Boots, a trusted brand with a focus on customer care.
- Benefits: Competitive pay, employee discounts, flexible benefits, and generous leave policies.
- Why this job: Be a brand ambassador and make a real difference in customer experiences.
- Qualifications: Great communication skills and a passion for teamwork.
- Other info: Receive award-winning training and enjoy career growth opportunities.
The predicted salary is between 27100 - 31400 £ per year.
The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. The hourly rate will increase after 6 months in role.
About the role:
- Works onsite and reports to the Assistant or Store Manager.
- Duties include helping at the tills, advising customers, and working in the back shop.
Key responsibilities include:
- Help customers and put them at ease – listening to learn more, answering questions, giving great advice on our products, recommending items, or offering a basket.
- Know our in‑store offers and schemes and promote them.
- Help the store run smoothly – ensure the right products are displayed on the shop floor, provide great service at the tills, and support stock in the stock rooms.
- Work with teammates to provide a great shopping experience, ensuring the store is clean and presentable.
You will be provided with award‑winning training accredited by the Institute of Customer Service.
What you'll need to have:
- Full training is provided for this role, and we are looking for people who excel in a varied environment, working at pace.
- Communicate and listen effectively.
- Enjoy working as part of a team and promote a collaborative dynamic.
- Know that the little things make the biggest difference for customer interactions.
- Desire to be a proud brand ambassador for Boots and help our customers find the best products for them.
Desirable skills:
- Experience providing customer care and delivering great customer service (not essential).
Benefits:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity / paternity / adoption leave pay and a gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Customer Advisor in Brigg employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Brigg
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Boots and what they stand for. This will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped customers in the past. Be ready to share these experiences during your interview to demonstrate how you can excel in this role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out in the hiring process.
We think you need these skills to ace Customer Advisor in Brigg
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've helped customers in the past and how you can bring that same energy to our team!
Be Yourself: Let your personality shine through in your application! We’re looking for genuine people who can connect with customers, so don’t be afraid to show us who you are and why you’d be a great fit for the role.
Tailor Your Application: Make sure to tailor your application to the specific role of Customer Advisor. Mention key responsibilities from the job description and how your skills align with them. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll get all the info you need about the role and our company while you’re at it!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Before the interview, make sure you’re familiar with Boots' products and services. Brush up on current promotions and in-store offers so you can confidently discuss them during your chat. This shows that you’re genuinely interested and prepared!
✨Showcase Your People Skills
As a Customer Advisor, communication is key. Think of examples from your past experiences where you’ve helped customers or worked as part of a team. Be ready to share how you put customers at ease and provided great service.
✨Emphasise Teamwork
Boots values collaboration, so be sure to highlight your ability to work well with others. Share stories that demonstrate your teamwork skills and how you contribute to a positive work environment. It’s all about creating a great shopping experience together!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team celebrates successes. This not only shows your interest but also helps you gauge if the company culture aligns with your values.