At a Glance
- Tasks: Assist customers with eye-wear solutions and support eye-tests and pre-screening activities.
- Company: Boots Opticians values inclusivity and personal development within its store teams.
- Benefits: Enjoy a discretionary quarterly bonus, generous employee discounts, and enhanced parental leave pay.
- Other info: In-store interviews will be conducted within 14 days of application.
- Why this job: Join a team that prioritises customer care and offers industry-leading training opportunities.
- Qualifications: Passion for customer care and enthusiasm for learning are essential; retail experience is a plus.
The predicted salary is between 22000 - 25000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eye‑wear solution for them – no two days will be the same.
Your role within the team as an Optical Assistant will give you opportunities to develop your knowledge through our industry‑leading ‘Step Into Optics’ training programme. This programme includes both workshop‑based learning and practical on‑the‑job experience. You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye‑tests and pre‑screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
We offer a range of benefits including:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
At Boots Opticians we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If your application is successful, you’ll be invited to an in‑store interview in the next 14 days. Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Bridgnorth employer: Boots UK
Boots Opticians offers a supportive environment with a focus on inclusivity and personal growth. Located in various communities, they provide extensive benefits including a retirement savings plan and access to 24/7 counselling. The team is dedicated to fostering diversity and helping employees reach their full potential.
