At a Glance
- Tasks: Connect with customers and provide expert health and wellness advice to enhance their wellbeing.
- Company: Join Boots, a leading health and beauty retailer with a focus on inclusivity.
- Benefits: Enjoy competitive pay, generous discounts, flexible benefits, and a supportive work environment.
- Other info: Full training provided, with opportunities for career growth and personal development.
- Why this job: Make a real impact on customer health while developing your skills in a dynamic team.
- Qualifications: No experience needed; just bring your passion for health and a friendly attitude.
The predicted salary is between 28100 - 32400 £ per year.
About the role
The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London. No previous experience required, and full training will be provided. If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you. As a Health and Wellness Sales Advisor, you'll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing. You'll be on the shop floor creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them while supporting sales through genuine, feel-good service. You will receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive.
Responsibilities
- Support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time.
- Use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in-store and Online Doctor services, and referring to the dispensary or pharmacist where needed.
- Use your sales and communication skills every day to connect with customers and support their diverse health needs.
- Work in a sales-based role focused on team success – no competitive, performance-based commission.
- Support completion of a Healthcare Training Programme at NVQ2 level.
- Keep the shelves looking their best, ensuring they are well stocked, cleaned, and tidied throughout the day.
Essential Skills & Experience
- Enthusiasm and passion for all things health and wellness.
- A warm, approachable manner and confidence to start conversations with customers.
- Able to put customers at ease so they feel comfortable to share their health care needs, which may be sensitive or graphic.
- Self-motivated, sales-driven and focused on delivering a great customer experience.
- A team player who loves to contribute to the team and store’s success.
- Digitally savvy and comfortable embracing technology and the omni-channel offering.
- Proactive in learning about new products and services, helping to deliver a seamless and holistic health and wellness experience.
- Prepared to complete a Healthcare Training Programme (NVQ2).
Desirable Skills or Experience
- Experience working towards sales targets.
- Experience in a healthcare or wellness setting.
Benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity / paternity / adoption leave pay and a gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We also offer a great range of additional benefits that offer flexibility to suit you.
Equality & Diversity
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal-opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive, inclusive working environment for all.
Next Steps
If your application is successful, you’ll be invited to an in-store interview within the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the interview process, we are happy to provide assistance. This role requires the successful candidate to complete a Healthcare Training Programme after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Working Hours
Flexible shift patterns throughout the week. Evening shifts. Weekend shifts.
Health & Wellness Specialist in Birmingham employer: Boots UK
At Boots, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and personal growth. As a Health & Wellness Specialist in London, you'll benefit from comprehensive training, flexible working hours, and generous employee discounts, all while making a meaningful impact on customer wellbeing. Join us to thrive in a role where your passion for health and wellness can shine, backed by a company that truly cares about its employees' success and happiness.
StudySmarter Expert Advice🤫
We think this is how you could land Health & Wellness Specialist in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots and their health and wellness initiatives. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing common scenarios with friends or family. This will help you feel more confident when it comes to starting conversations and offering advice.
✨Tip Number 3
Show your enthusiasm! When you’re in the interview, let your passion for health and wellness shine through. Share personal stories or experiences that highlight your interest in helping others with their wellbeing.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Health & Wellness Specialist in Birmingham
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for health and wellness shine through in your application. We want to see that you genuinely care about helping others and are excited about the role!
Be Personable:Since this role is all about connecting with customers, make sure your application reflects your warm and approachable nature. Use friendly language and maybe share a little about how you enjoy engaging with people.
Highlight Team Spirit:We love team players! Mention any experiences where you've worked collaboratively or contributed to a team's success. It shows us you're ready to support your colleagues and create a positive environment.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Boots UK
✨Know Your Products
Before the interview, take some time to familiarise yourself with the health and wellness products that Boots offers. Understanding the benefits and uses of these products will help you demonstrate your enthusiasm and knowledge during the interview.
✨Practice Open Questions
Since the role involves using open questions to understand customer needs, practice formulating these types of questions. Think about how you would engage a customer in conversation about their health and wellness needs, making them feel comfortable to share.
✨Showcase Your People Skills
Be ready to share examples of how you've connected with people in the past. Whether it's through previous jobs, volunteering, or personal experiences, highlight your warm and approachable manner that makes customers feel at ease.
✨Emphasise Team Spirit
This role is all about team success rather than individual competition. Be prepared to discuss how you can contribute to a positive team environment and support your colleagues in achieving shared goals.
