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- Tasks: Support change initiatives and engage stakeholders in a transformative digital project.
- Company: Join Boots UK, a leading health and beauty retailer, on an exciting digital journey.
- Benefits: Enjoy flexible benefits, enhanced leave, and 24/7 counselling support.
- Why this job: Be part of a pivotal transformation that impacts customers and empowers teams.
- Qualifications: Strong communication skills, project management experience, and a keen eye for detail are essential.
- Other info: Full training provided; open to part-time options.
The predicted salary is between 28800 - 43200 £ per year.
Boots UK Nottinghamshire, England, United Kingdom
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Boots UK Nottinghamshire, England, United Kingdom
Join to apply for the Assistant Change Management Manager role at Boots UK
Direct message the job poster from Boots UK
Talent Acquisition Partner – Digital Functions
Role- Assistant Change Manager – Project Condor
Contract: Fixed-Term 18M FTC
Shift pattern: Monday to Friday
Location – Nottingham Support office – 5 days per week in the office
Closing date: 16th June 2025
Recruitment Partner: Matthew Nelligan
About the role
There has never been a more exciting time to join the Digital team at Boots as we embark on a complete digital overhaul and take a leap forward into our company’s future. This isn’t just about upgrading systems, it’s a transformative project that will redefine our entire operating model to provide an exceptional digital experience for our customers and empower our team members with intuitive and agile tools.
We are ‘One Team’ – whether it’s working on long term changes or delivering day-to-day business, every role is pivotal in bringing this programme to life. So, do you want to be part of this exciting moment in our company’s history? This is your chance to play a role in a far-reaching project that will significantly impact our customers and colleagues, drive business performance, and support our commitment to being the UK and Ireland’s premier choice for health and beauty.
We’re looking for the best digital talent to join us on this journey, so bring your knowledge and skills and help us take a step towards a more connected future at Boots.
What you’ll need to have
The role is critical to ensuring the Digital Transformation programme delivers successfully. It will empower our teams with new tools, systems and processes enabling them to deliver efficiently and effectively for our customers and the Boots business.
Reporting to the Condor Change Manager within the Boots Transformation Office, you will benefit from this Centre of Excellence while working exclusively on Digital Transformation.
Working across a large, diverse, cross-functional team that includes Digital, IT and external partners, you will support business teams through the programme. This role is exciting, challenging and varied, and will support fundamentally changing the way we manage our digital business.
- Support Change Initiatives: Assist in planning, validating and executing change plans, collaborating with the wider Change team
- Stakeholder Engagement: Help identifying stakeholders, understanding their needs and developing communication plans to secure engagement
- Change Impact Assessment: Contribute to assessing the impact of changes to processes, systems, governance and data
- Release Communication: Assist in drafting release-specific communications, ensuring messages are clear, concise and tailored to audiences
- Training and Development: Help design training materials and facilitate sessions that support change adoption
- Business Readiness & Hypercare: Support business readiness activities before, during and after go-live
- Change Management Planning: Supporting the Change team with JIRA activities – creating plans, action logs and tracking progress
It would be great if you also have
- Excellent communication & listening skills with the ability to explain complex issues to those with a non-technical background, and build strong relationships with stakeholders
- A keen eye for detail to ensure nothing gets missed, and all questions get answers
- Considerate and sensitive to how people are feeling throughout the programme and able to adjust approach accordingly
- Can be relied on to handle confidential and sensitive information appropriately
- Critical thinker, willing to challenge to find process and systems improvements
- Ability to operate to tight deadlines, including prioritisation of own tasks
- Enthusiasm and a willingness to get stuck into the programme
- Project management skills e.g. creation and oversight of plan and approach
- Previous project experience, ideally in a complex, digital programme
- Experience creating and/or delivering training
- Excellent organisational and problem solving skills
- Experience using JIRA would be helpful but full training will be provided
- Experience of current digital processes/ways of working would be useful but is not required
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s next
If you are successfully selected for interview, one of our talent partners will be in touch with you regarding the process and next stages
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Seniority level
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Seniority level
Associate
Employment type
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Employment type
Full-time
Job function
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Job function
Project Management and Information Technology
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Industries
Digital Accessibility Services
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Assistant Change Management Manager employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Change Management Manager
✨Tip Number 1
Familiarise yourself with Boots' digital transformation initiatives. Understanding the specifics of Project Condor and how it aims to enhance customer experience will help you articulate your interest and knowledge during discussions.
✨Tip Number 2
Network with current employees or alumni who have experience in change management or digital projects. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with stakeholder engagement and communication strategies. Highlighting specific examples where you've successfully managed change or communicated complex information will demonstrate your fit for the role.
✨Tip Number 4
Showcase your problem-solving skills by thinking of potential challenges Boots might face during their digital transformation. Being able to discuss these proactively will set you apart as a candidate who is ready to contribute from day one.
We think you need these skills to ace Assistant Change Management Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Assistant Change Management Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in change management and digital transformation. Use bullet points for clarity and focus on achievements that demonstrate your impact in previous roles.
Write a Tailored Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Mention specific projects or experiences that relate to Boots' digital transformation initiatives, and explain how you can contribute to their goals.
Highlight Soft Skills: Given the emphasis on communication and stakeholder engagement in the job description, make sure to showcase your soft skills. Provide examples of how you've successfully communicated complex ideas or managed relationships in past roles.
How to prepare for a job interview at Boots UK
✨Understand the Digital Transformation
Familiarise yourself with Boots' digital transformation goals and how they plan to redefine their operating model. Be prepared to discuss how your skills can contribute to this exciting project.
✨Showcase Your Change Management Skills
Highlight your experience in change management, particularly in digital environments. Be ready to provide examples of how you've successfully supported change initiatives in the past.
✨Engage with Stakeholders
Demonstrate your ability to engage with various stakeholders. Prepare to discuss how you would identify their needs and develop effective communication plans to ensure their engagement throughout the change process.
✨Prepare for Scenario Questions
Anticipate scenario-based questions related to change impact assessments and training facilitation. Think about how you would approach these situations and be ready to share your thought process.
