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For Companies At a Glance
- Tasks: Assist customers with eyewear solutions and support eye-test activities.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits.
- Why this job: Make a difference in customers' lives while developing your skills.
- Qualifications: Passion for customer care and eagerness to learn.
- Other info: Great career development opportunities in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
Responsibilities
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What You’ll Need To Have
- Passion for customer care
- Enthusiasm for learning and personal development
Desirable
- Experience in a retail or clinical environment
Our Benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s Next
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Alnwick employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Alnwick
✨Tip Number 1
Make sure to research Boots Opticians before your interview. Knowing about their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers daily, think of examples from your past experiences where you went above and beyond to help someone. This will demonstrate your passion for customer care.
✨Tip Number 3
Dress the part! When you go for your in-store interview, make sure you look smart and professional. First impressions matter, and looking polished will show that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Optical Assistant in Alnwick
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific responsibilities from the job description and explain how your background fits perfectly with what we’re looking for.
Be Yourself: At StudySmarter, we value authenticity. Let your personality shine through in your written application. Share your story and what makes you unique, as we’re keen on building a diverse team where everyone feels included.
Apply Through Our Website: Make sure to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eyewear, contact lenses, and the importance of customer care. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your People Skills
As an Optical Assistant, you'll be interacting with customers all day. Prepare examples of how you've built relationships in previous roles or how you've handled difficult situations. Highlight your passion for customer care and your ability to listen and understand customer needs.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Since you'll be working in a retail environment, aim for a polished look that reflects the brand's image. This shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. Asking insightful questions demonstrates your interest in the position and helps you gauge if it's the right fit for you.
