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- Tasks: Lead a team to deliver exceptional customer experiences and manage store operations.
- Company: Join Boots Opticians, a diverse and inclusive retail environment.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits tailored for you.
- Why this job: Shape your career while making a real impact in a supportive team.
- Qualifications: Experience in customer service and a passion for team leadership.
- Other info: Access to industry-leading training and career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager to create and deliver the commercial plan to help the business grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre‑screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return‑to‑work reviews and performance management.
We will support you in completing our industry‑leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What You’ll Need To Have
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have
- Experience working in a clinical environment
Our Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and non‑clinical career development opportunities
- Enhanced maternity / paternity / adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What’s Next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Store Manager (Retail) in Aberdeen employer: Boots UK
Contact Detail:
Boots UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail) in Aberdeen
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and what they stand for will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Assistant Store Manager role.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've led or coached a team in the past. Highlighting your ability to inspire others will make you stand out as a candidate who can thrive in this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the position and keeps you fresh in their minds!
We think you need these skills to ace Assistant Store Manager (Retail) in Aberdeen
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to create a great experience for customers, as this is key for the Assistant Store Manager role.
Demonstrate Leadership Experience: If you've led or coached a team before, let us know! Share specific examples of how you’ve motivated your team and helped them grow. This will show us you're ready to take on the responsibilities of managing a diverse team.
Tailor Your Application: Take a moment to customise your application for Boots Opticians. Mention why you're excited about this specific role and how your skills align with our values. A personal touch goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Boots UK
✨Know Your Stuff
Before the interview, make sure you understand Boots Opticians' values and services. Familiarise yourself with their customer journey and how you can contribute to it as an Assistant Store Manager. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading or coaching a team. Think of specific examples where you've inspired others or improved team performance. Highlighting your ability to manage diverse teams will resonate well with the hiring manager.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Practice responses to situations like handling difficult customers or managing team conflicts. This will demonstrate your readiness for the dynamic environment at Boots.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready about the store's goals or the training programmes available. This shows your enthusiasm for the role and your commitment to personal and professional growth within the company.
