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For Companies At a Glance
- Tasks: Engage with customers, assist with eye tests, and provide eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits.
- Other info: Opportunities for career growth and supportive work environment.
- Why this job: Make a difference in customers' lives while developing your skills.
- Qualifications: Passion for customer care and eagerness to learn.
The predicted salary is between 24000 - 36000 £ per year.
About the role
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eye‑wear solution for them – no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry‑leading ‘Step Into Optics’ training programme. This programme includes both workshop‑based learning and practical ‘on the job’ experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye‑tests and pre‑screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you’ll need to have:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Our benefits:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s next
If your application is successful, you’ll be invited to an in‑store interview in the next 14 days. Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Wigan employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Wigan
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you understand the customer experience better.
✨Tip Number 2
Practice your people skills! As an Optical Assistant, you'll be all about customer care. Role-play with a friend or family member to practice greeting customers and addressing their needs. The more comfortable you are, the better you'll shine in your interview!
✨Tip Number 3
Show your enthusiasm for learning! Boots offers a fantastic training programme, so be sure to express your eagerness to develop your skills. Share examples of how you've embraced learning in the past, whether in retail or other experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Boots team. Don’t forget to follow up after applying; a quick email can keep you on their radar!
We think you need these skills to ace Optical Assistant in Wigan
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific aspects of the job description that excite you and how your background aligns with them. We love seeing genuine interest!
Highlight Your Willingness to Learn: We value personal development, so be sure to mention your eagerness to learn and grow within the role. If you have any previous experience in retail or clinical environments, let us know how that has prepared you for this opportunity.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures your application gets to the right place. Plus, you’ll get all the latest updates about your application status!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understand common terms and products, as well as the services offered by Boots Opticians. This will help you engage confidently with customers and show your enthusiasm for the role.
✨Show Your Customer Care Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you listened to customers' needs and helped them find solutions. This will demonstrate your passion for customer care, which is crucial for an Optical Assistant.
✨Be Ready to Learn
Express your eagerness to participate in the 'Step Into Optics' training programme. Highlight your enthusiasm for personal development and learning new skills. This shows that you're not just looking for a job, but are genuinely interested in growing within the company.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on answering questions clearly and confidently, especially those related to teamwork and handling customer queries. This will help you feel more at ease during the actual interview.