Trainee Dispenser

Trainee Dispenser

Glenrothes Apprenticeship No home office possible
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At a Glance

  • Tasks: Join our pharmacy team as a Trainee Dispenser, supporting healthcare professionals and building relationships with patients.
  • Company: Boots is a leading pharmacy and healthcare provider, dedicated to improving lives and fostering inclusivity.
  • Benefits: Enjoy flexible benefits, generous discounts, and access to 24/7 counselling support.
  • Why this job: Make a real difference in people's health while developing your skills in a supportive environment.
  • Qualifications: No experience needed; just a desire to learn and complete the NVQ2 training programme.
  • Other info: This role is based in-store in the UK; remote applications will not be considered.

Job Description

The hourly rate for this role is £12.60 and up to £14.13 across selected locations within London. The hourly rate will increase after 6 months in role.

No previous experience is required, and full training will be provided.

About the opportunity

As a Trainee Dispenser working within one of our stores, you will be key member of our pharmacy team as you support the pharmacist and other healthcare professionals in your store to ensure the safe and efficient delivery of pharmacy and healthcare services.

Working within the healthcare department of the store whilst you complete your Dispenser training (NVQ2), you will spend your time building great relationships with patients by listening and understanding their needs. From greeting customers, dispensing prescriptions and ensuring the safe sale of medicines, to providing advice using your healthcare knowledge to support patients in making informed decisions about their health and wellness – you’ll get to make a difference every day.

This is a role based in store within the UK. Remote applicants will not be considered and applications from candidates outside the UK will not be progressed unless relevant UK qualifications and right to work can be confirmed and evidenced.

Key responsibilities:

  • Complete your training for the Pharmacy Advisor NVQ2 programme
  • Prescription dispensing whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions.
  • Work with the other healthcare professionals in your store to assist in the management and delivery of pharmacy services
  • Provide care and advice to patients about medicines and to refer queries to the Pharmacist as appropriate.
  • Following Standard Operating Procedures (SOP) to support the safe and legal dispensing of prescriptions
  • Keeping up to date with new innovations in store and comply with operational processes.
  • Support patients to manage their prescriptions their way with reliable repeats and manage their medicines effectively to promote adherence and reduce waste.

Working with evolving technologies within store, you will have the opportunity to work with new systems, which helps to develop the traditional dispensing processes to further improve patient safety and release your time to spend more time with patients.
You will be provided with regular updates and training to develop your healthcare knowledge, as well as plenty of career development options including the opportunity to train as a Pharmacy Technician or as part of the store leadership team.

What you’ll need to have:

  • Desire to learn and complete the Dispenser training programme (NVQ2)
  • Current and valid UK right to work. This role is not eligible for sponsorship for a Skilled Worker Visa.

It would be great if you also have

  • Experience working in community pharmacy

Our benefits

  • Discretionary Christmas Gift Payment
  • Generous staff discount
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

We\’re always looking for people who care; people who go the extra mile to change things for the better. You\’ll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, and we are passionate about embracing the diversity of our colleagues by providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What’s next

Your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Business Area

Pharmacy

Function

Pharmacy Support Colleagues

Keywords

Dispenser, pharmacy dispenser, trainee dispenser, pharmacy support, Medicine, Medicines

Hours per week

30

Latitude,longitude 1

56.196137471,-3.170018729

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Airport

No

Hours per week

25 to 34 hours per week

Company

UK Stores

Division

16 – United Kingdom

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

No

Region

1 – Scotland

Area

103 – Fife and Borders

Store

6002 – GLENROTHES

Req Posted Date

03-Jul-2025

County

Fife

Country

UK

Address 1

12-14 Lyon Square

Address 2

Glenrothes

Address 3

Fife

#J-18808-Ljbffr

Trainee Dispenser employer: Boots Opticians

At Boots, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that empowers our employees to thrive. As a Trainee Dispenser, you'll receive comprehensive training and development opportunities, including the chance to progress to a Pharmacy Technician or leadership roles, all while making a meaningful impact on patients' health in the vibrant community of Glenrothes. With competitive pay, generous benefits, and a commitment to employee well-being, Boots is dedicated to fostering a workplace where everyone can reach their full potential.
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Contact Detail:

Boots Opticians Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trainee Dispenser

✨Tip Number 1

Familiarise yourself with the pharmacy environment. Visit local pharmacies to observe how dispensers interact with customers and support pharmacists. This will give you a better understanding of the role and help you speak confidently about your interest in the position.

✨Tip Number 2

Network with current pharmacy professionals. Reach out on platforms like LinkedIn to connect with dispensers or pharmacists. Ask them about their experiences and any advice they might have for someone looking to start in this field.

✨Tip Number 3

Show your enthusiasm for learning. During any interactions, whether in person or online, express your eagerness to complete the Dispenser training programme (NVQ2) and how you plan to apply your knowledge to improve patient care.

✨Tip Number 4

Prepare for potential interview questions by researching common scenarios faced by dispensers. Think about how you would handle customer queries or medication-related issues, as this will demonstrate your readiness for the role.

We think you need these skills to ace Trainee Dispenser

Customer Service Skills
Communication Skills
Attention to Detail
Basic Healthcare Knowledge
Teamwork
Time Management
Problem-Solving Skills
Ability to Follow Standard Operating Procedures (SOP)
Adaptability to New Technologies
Desire to Learn and Develop
Empathy and Compassion
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Trainee Dispenser position. Tailor your application to highlight how your skills and interests align with the role.

Craft a Strong CV: Create a CV that showcases your relevant skills, education, and any experience in customer service or healthcare. Even if you lack direct pharmacy experience, emphasise transferable skills such as communication and teamwork.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your desire to learn and grow within the pharmacy sector, and how you can contribute to the team at Boots.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Boots Opticians

✨Research the Company

Before your interview, take some time to learn about the company and its values. Understanding their mission and how they operate will help you align your answers with what they are looking for in a Trainee Dispenser.

✨Show Your Passion for Healthcare

Express your enthusiasm for working in healthcare during the interview. Share any relevant experiences or interests that demonstrate your commitment to helping others and improving patient care.

✨Prepare for Common Questions

Anticipate questions related to customer service, teamwork, and handling difficult situations. Practising your responses will help you feel more confident and articulate during the interview.

✨Ask Thoughtful Questions

At the end of the interview, be prepared to ask insightful questions about the role, training opportunities, and the team you'll be working with. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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